Reviews of SecureMyEmail Encrypted Email

By: WiTopia, Inc.

List of user reviews and ratings for SecureMyEmail Encrypted Email

Total ratings

3.79 (Rating count: 274)

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Review summary

Users praise SecureMyEmail for its strong encryption, helpful customer support, and convenience of encrypted emailing without recipient setup. However, the Android app faces significant issues including registration/sign-in loops, bugs, crashes, slow performance, and unreliable email syncing. The app also raises privacy concerns due to data tracking. Many users find the desktop version superior. Overall, while the encryption works well and support is responsive, the mobile app needs substantial improvements in stability, usability, and privacy.

Pros

Provides solid email encryption that works as advertised.
Customer support is responsive and helpful with prompt replies.
Allows sending encrypted emails without requiring recipients to set passwords or accounts.
Supports viewing multiple email accounts from one interface.
Desktop/web version works better and is more stable than the Android app.

Cons

Android app has frequent sign-in and registration issues causing loops and failures.
The app is slow, buggy, with poor performance and frequent crashes on Android.
Email syncing is problematic: messages missing in folders, slow refresh, and lack of folder support in app.
Privacy concerns due to app trackers collecting user data and sharing with third parties.
User interface on Android is clunky, not visually appealing, and has confusing credential verification.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.79

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8% (4)

Date	Author	Comment
2024-11-25	Jo*****	It won't go past the registration page. Every time i hit 'next' i get an 'attempting to authenticate your email message'. This is both with and without a VPN. Very frustrating. Ive just noticed a range of support options i intend to try. I hope to give this 5* soon
It won't go past the registration page. Every time i hit 'next' i get an 'attempting to authenticate your email message'. This is both with and without a VPN. Very frustrating. Ive just noticed a range of support options i intend to try. I hope to give this 5* soon
2024-10-13	R *****	It encrypts email BUT ..... It also has app trackers which collect data (31 different data points) and gives to Google & Facebook..(I can provide screen shots) WHY?
It encrypts email BUT ..... It also has app trackers which collect data (31 different data points) and gives to Google & Facebook..(I can provide screen shots) WHY?