Reviews of WisdomTree Prime

By: WisdomTree, Inc. App

List of user reviews and ratings for WisdomTree Prime

Total ratings

3.93 (Rating count: 499)

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Review summary

The reviews show a split experience. Core recurring negatives involve onboarding/login loops, verification failures, unresponsive support, privacy concerns, and funds being inaccessible. A minority report smooth usage and positive impressions (easy setup and a few satisfied users), but overall sentiment is cautious due to reliability and trust issues. Users highlighting quick setup when it works contrast with frequent access and support problems.

Pros

Quick onboarding and fast setup when account creation succeeds (some reviews mention the process only takes a couple of minutes).
Positive user sentiment in some reviews (labels like a great app, awesome, and a good experience).
Some users report no issues during use.

Cons

Repeated account creation and login/verification loops preventing access (accounts getting stuck at setup or login).
Poor customer support and unresponsiveness (no clear way to contact support; reports of ignored inquiries).
Privacy and scam concerns (allegations of data misuse or fraudulent behavior; general trust issues).
Money/funds issues (reports of money being stuck or unavailable in the account).
Frequent errors and instability (general errors, impacting usability, sometimes tied to verification or login).

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User Reviews

Recent rating average: 3.60

All time rating average: 3.93

Upgrade to see all 76 reviews

37% (28)

Date	Author	Comment
2026-06-18	FE*****	CHANGELOG !
CHANGELOG !
2026-06-16	He*****	cash only is there
cash only is there
2026-06-04	Bi*****	z szz cuz we...Z. sz . #.
z szz cuz we...Z. sz . #.
2026-06-03	Ja*****	what am i trying to do ?
what am i trying to do ?
2026-05-28	PI*****	SEND ALL FACEBOOK BACK DOWN TO THEIR IMMEDIATE TIMED FRAMED COUNTRY! THEY WERE NOT INVITED!
SEND ALL FACEBOOK BACK DOWN TO THEIR IMMEDIATE TIMED FRAMED COUNTRY! THEY WERE NOT INVITED!
2026-05-17	Za*****	just keep sending me back to the beginning when I try to verify my phone number
just keep sending me back to the beginning when I try to verify my phone number
2026-05-01	Na*****	Never got past all the bs. wants your full name email and phone number just to get 10% done with registration. NO THANKS uninstalled.
Never got past all the bs. wants your full name email and phone number just to get 10% done with registration. NO THANKS uninstalled.
2026-04-02	Jo*****	outstanding on every measuring matrix.
outstanding on every measuring matrix.
2026-03-27	Br*****	At first .. "could not create an account.said that my new mobile # wasn't a mobile # " but today I tried again and had no issues. The entire process was just a couple of minutes.
At first .. "could not create an account.said that my new mobile # wasn't a mobile # " but today I tried again and had no issues. The entire process was just a couple of minutes.
2026-03-23	Ro*****	Happy
Happy