UConnect by Uniti

Name: UConnect by Uniti
Rating: 3.19 (293 reviews)
Author: Uniti Group

By: Uniti Group

U Connect - the new Uniti Solutions customer portal app

Features & Capabilities

UConnect by Uniti is a secure, single sign-on customer portal designed to put account control in your hands. The Chrome extension provides real-time access to billing, order status, support workflows, network monitoring, and Uniti's community and collaboration services — all from a responsive, centralized interface.

With UConnect you can view and pay bills, track and manage orders, create and update support tickets, repoint toll‑free numbers, set notification preferences, monitor SD‑WAN EDGE device operation, access the Uniti Solutions community, and use OfficeSuite UC for voice, video, and instant messaging.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

5.7.5 Last updated: 2026-04-13

Version code:

416

Creation date:

2018-09-13

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.DISABLE_KEYGUARD Moderate risk
android.permission.GET_TASKS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk

Size:

26.36MB

Email:

wi*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 353,912 ▼ 2,614

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Uniti Group

Google Play Store

https://play.google.com/store/apps/details?id=com.windstream.enterprise.we

Email:

wi*****@gmail.com

Website:

https://www.windstreamenterprise.com/support/

User Reviews

Users generally find the WE Connect app unreliable and difficult to use, citing frequent call drops, problems with softphone functionalities, and a confusing interface. While inbound calls have improved for some, essential features like voicemail and bill payment access are problematic or missing. Many users express frustration with poor customer support and app instability, affecting their ability to work effectively from home.

Pros

Improved inbound call reception resulting in fewer missed calls.
The app provides softphone functionality enabling calls from mobile devices.
The interface includes a dial pad and voicemail box features.
The app supports teleworking with integration for work phone extensions.

Cons

Softphone functionality is unreliable, with frequent sign-outs and connection issues.
The app interface is confusing and difficult to navigate, obscuring basic functions like dialing and bill payment.
Calls often drop, and Bluetooth connectivity during calls is unreliable or non-functional.
Voicemail functions are limited or broken, with notifications and email forwarding often failing.
The app frequently crashes or requires restarting, and customer support is unresponsive or unhelpful.

Recent reviews

Excuse me, where can I find a manual on how to understand the app. I need this to telework from home on days I keep my kids home. Otherwise I use my leave time. I didnt get to telework today because the app won't connect. I keep getting lost where the dial pad is located. I was given this Friday by work and told to basically figure it out, which is unprofessional. I like the concept of this working conveniently for those working from home. Please help. Thank you so much

Po*****, 2024-04-08

Too many extra functions built into the new version for regular employees that will only ever use softphone. Also hate that the last number dialed stays in the dial box even after the call is completed. The only improvement this end user sees is in the inbound calls. I've had fewer missed calls with this version. UPDATE 1/7/2024: I have a new android phone running 13. The app will not work. My IT department can't get it working either.