Reviews of Burger King Costa Rica

By: Burger King Costa Rica

List of user reviews and ratings for Burger King Costa Rica

Total ratings

2.92 (Rating count: 635)

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Review summary

Users frequently report that the Burger King Costa Rica app crashes or does not open, with major issues in locating nearby restaurants despite their actual proximity. Login and account access are problematic, and the menu data is outdated, causing ordering difficulties. Payment methods are restrictive, reducing usability. However, users value the good promotions via coupons and commend the customer support for responsive and serious service.

Pros

The app offers good promotions and coupons, which users appreciate.
Customer support is excellent, with attentive responses and compensation for delivery delays.

Cons

The app frequently fails to open or crashes, making it unusable for many users.
Location services do not work properly; the app often shows no nearby restaurants despite their close proximity.
Login and account management are problematic; users face issues with invalid emails, password recovery, and account registration.
The menu is outdated and inaccurate, leading to order complications and dissatisfaction.
Payment options are limited, forcing users to use credit cards or Facebook login, excluding those without these.

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User Reviews

Recent rating average: 1.00

All time rating average: 2.92

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380% (19)

Date	Author	Comment
2024-12-13	da*****	No vale la pena usarla , no tiene nada bueno y es más caro ordenar en la app de burger king que en una aplicación distinta que ofrece delivery como Didi o Uber.
No vale la pena usarla , no tiene nada bueno y es más caro ordenar en la app de burger king que en una aplicación distinta que ofrece delivery como Didi o Uber.
2024-11-07	Jo*****	No funciona
No funciona