Reviews of WhiteBIT – buy & sell bitcoin

By: WhiteBit App

List of user reviews and ratings for WhiteBIT – buy & sell bitcoin

Total ratings

4.28 (Rating count: 22,665)

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Review summary

Users generally praise the app for its strong overall experience, lending options, and feature-rich trading with a user-friendly interface. However, recurring issues include troublesome KYC/verification, intermittent app loading failures, and inconsistent support for Monero deposits/withdrawals, along with occasional price data delays. These recurring themes represent the main concerns across reviews.

Pros

Very positive overall user experience and app quality.
Competitive crypto lending rates.
Feature-rich trading app with many tools and crypto deposits.
User-friendly interface / good UX.
Strong service/support and responsive handling.

Cons

App sometimes fails to load or won't open, disrupting usage.
KYC/verification is heavy, intrusive, and requires extensive personal information.
Monero deposits/withdrawals are not consistently available and information about availability is inconsistent.
Price data can be delayed or lag behind real-time market prices.

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User Reviews

Recent rating average: 3.60

All time rating average: 4.28

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35% (41)

Date	Author	Comment
2026-07-18	DA*****	perfect
perfect
2026-06-21	Ar*****	You're so tired of your advertising, it's sickening and you keep it on for so long! I'll complain!
You're so tired of your advertising, it's sickening and you keep it on for so long! I'll complain!
2026-05-19	ed*****	I like it but I can't use anymore due to restrictions on my region I force to withdrew but I still need for tax purposes
I like it but I can't use anymore due to restrictions on my region I force to withdrew but I still need for tax purposes
2026-05-13	va*****	estuve un buen tiempo usando esta aplicacion y me gustaba muchisimo ya que considero que tenia una interfaz amigable con aquellos usuarios nuevos en este mundo, ya habia hechos algunas transacciones y no tuve ningun problema hast que llego el dia en que tenia que depositar usdt a mi cuenta pero usando la red BEP20, curiosamente esa red estaba deshabilitada asi que decibi esperar y NUNCA HABILITARON ESA RED. por lo que obté simplemente por migrar a otro exchange (BINANCE) la funciona perfectament
estuve un buen tiempo usando esta aplicacion y me gustaba muchisimo ya que considero que tenia una interfaz amigable con aquellos usuarios nuevos en este mundo, ya habia hechos algunas transacciones y no tuve ningun problema hast que llego el dia en que tenia que depositar usdt a mi cuenta pero usando la red BEP20, curiosamente esa red estaba deshabilitada asi que decibi esperar y NUNCA HABILITARON ESA RED. por lo que obté simplemente por migrar a otro exchange (BINANCE) la funciona perfectament
2026-05-12	Fi*****	Physical card costs €10 on the website and €12 in the app. (Surreptitiously) Charges (unclear/undisclosed/unknown) fee for payments and SEPA deposits (free on other platforms). Instant Revolut transfer took ~7 hr 30 to be credited despite arriving immediately and usually being credited immediately on other platforms. Charges 0.00009 BTC (8.58 EUR (!)) for BTC withdrawals. Spams you with unsolicited e-mails. Otherwise good. Good app and cashback, especially for subscriptions.
Physical card costs €10 on the website and €12 in the app. (Surreptitiously) Charges (unclear/undisclosed/unknown) fee for payments and SEPA deposits (free on other platforms). Instant Revolut transfer took ~7 hr 30 to be credited despite arriving immediately and usually being credited immediately on other platforms. Charges 0.00009 BTC (8.58 EUR (!)) for BTC withdrawals. Spams you with unsolicited e-mails. Otherwise good. Good app and cashback, especially for subscriptions.
2026-05-05	Go*****	good
good
2026-04-30	Ну*****	wow
wow
2026-04-30	Se*****	They do not issue cards to Ukrainians.
They do not issue cards to Ukrainians.
2026-03-24	JO*****	this is the best exchange that I have tried so far
this is the best exchange that I have tried so far
2026-03-24	Ma*****	really want me this good appreciate
really want me this good appreciate