Reviews of WhiteBIT – buy & sell bitcoin

By: WhiteBit

List of user reviews and ratings for WhiteBIT – buy & sell bitcoin

Total ratings

4.29 (Rating count: 22,561)

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Review summary

Users generally praise the app for its strong overall experience, lending options, and feature-rich trading with a user-friendly interface. However, recurring issues include troublesome KYC/verification, intermittent app loading failures, and inconsistent support for Monero deposits/withdrawals, along with occasional price data delays. These recurring themes represent the main concerns across reviews.

Pros

Very positive overall user experience and app quality.
Competitive crypto lending rates.
Feature-rich trading app with many tools and crypto deposits.
User-friendly interface / good UX.
Strong service/support and responsive handling.

Cons

App sometimes fails to load or won't open, disrupting usage.
KYC/verification is heavy, intrusive, and requires extensive personal information.
Monero deposits/withdrawals are not consistently available and information about availability is inconsistent.
Price data can be delayed or lag behind real-time market prices.

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User Reviews

Recent rating average: 3.90

All time rating average: 4.29

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11% (40)

Date	Author	Comment
2026-05-19	ed*****	I like it but I can't use anymore due to restrictions on my region I force to withdrew but I still need for tax purposes
I like it but I can't use anymore due to restrictions on my region I force to withdrew but I still need for tax purposes
2026-05-13	va*****	estuve un buen tiempo usando esta aplicacion y me gustaba muchisimo ya que considero que tenia una interfaz amigable con aquellos usuarios nuevos en este mundo, ya habia hechos algunas transacciones y no tuve ningun problema hast que llego el dia en que tenia que depositar usdt a mi cuenta pero usando la red BEP20, curiosamente esa red estaba deshabilitada asi que decibi esperar y NUNCA HABILITARON ESA RED. por lo que obté simplemente por migrar a otro exchange (BINANCE) la funciona perfectament
estuve un buen tiempo usando esta aplicacion y me gustaba muchisimo ya que considero que tenia una interfaz amigable con aquellos usuarios nuevos en este mundo, ya habia hechos algunas transacciones y no tuve ningun problema hast que llego el dia en que tenia que depositar usdt a mi cuenta pero usando la red BEP20, curiosamente esa red estaba deshabilitada asi que decibi esperar y NUNCA HABILITARON ESA RED. por lo que obté simplemente por migrar a otro exchange (BINANCE) la funciona perfectament
2026-05-12	Fi*****	Physical card costs €10 on the website and €12 in the app. (Surreptitiously) Charges (unclear/undisclosed/unknown) fee for payments and SEPA deposits (free on other platforms). Instant Revolut transfer took ~7 hr 30 to be credited despite arriving immediately and usually being credited immediately on other platforms. Charges 0.00009 BTC (8.58 EUR (!)) for BTC withdrawals. Spams you with unsolicited e-mails. Otherwise good. Good app and cashback, especially for subscriptions.
Physical card costs €10 on the website and €12 in the app. (Surreptitiously) Charges (unclear/undisclosed/unknown) fee for payments and SEPA deposits (free on other platforms). Instant Revolut transfer took ~7 hr 30 to be credited despite arriving immediately and usually being credited immediately on other platforms. Charges 0.00009 BTC (8.58 EUR (!)) for BTC withdrawals. Spams you with unsolicited e-mails. Otherwise good. Good app and cashback, especially for subscriptions.