Whatlink

WhatLink is Punto Digital's CRM app for customer service and sales teams using WhatsApp. From your mobile phone, you can manage customer chats, receive and make calls, organize your sales funnel, and schedule appointments—all connected to your company's account.

With WhatLink you can:

• Manage all your company's WhatsApp chats: text, photos, videos, documents, voice notes, and locations.

• Take, assign, and resolve conversations with quick replies and internal notes.

• Receive calls from your customers even when the app is closed, and call directly from the contact's profile.

• View and move your customers through the stages of your sales funnel.

• Manage your calendar: customer appointments, internal events, and video calls.

• Communicate with your team via internal chat.

• Receive instant notifications.

WhatLink is for companies already using the WhatLink CRM. To get an account, contact Punto Digital.