Reviews of DriverDash

By: WEX, Inc. App

List of user reviews and ratings for DriverDash

Total ratings

2.77 (Rating count: 48)

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Review summary

DriverDash has a strong concept of simplifying fueling by allowing pump activation via the app, which users find innovative and convenient. However, multiple users report persistent problems such as frequent app crashes, login and verification issues, and inaccurate pump location pins. The necessity of physical cards despite the app's digital nature also causes inconvenience. While some users experience flawless performance, the overall stability and usability need significant improvement to meet user expectations.

Pros

Conveniently allows users to activate fuel pumps directly from their phone without needing to fumble with physical cards.
Has a great concept that users appreciate for simplifying fuel purchases.
Works flawlessly for some users without issues.
Offers the ability to use fingerprint sign-in, enhancing security and ease of access.

Cons

App crashes frequently, including immediate closure on launch and during pump searches.
Users experience issues with login and account setup, including not receiving verification codes and being unable to log in after updates.
App glitches with pump location pins, often placing them inaccurately making pump access difficult.
Physical cards are still required for activation, with no option for virtual cards, causing inconvenience.
App often requests repeated verifications like text codes and PINs unnecessarily, causing frustration.

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User Reviews

Recent rating average: 1.20

All time rating average: 2.77

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71% (15)

Date	Author	Comment
2023-11-22	Ve*****	This company, their app and support service are really so bad. I do not recommend it!
This company, their app and support service are really so bad. I do not recommend it!
2023-05-23	Br*****	What the hell happened? All of my past receipts are just gone. Now it just won't even send a receipt after fuel is gotten. So what the hell happened?
What the hell happened? All of my past receipts are just gone. Now it just won't even send a receipt after fuel is gotten. So what the hell happened?
2023-04-28	Bl*****	I used to hate this app bc the pins for most gas stations near me were in the middle of the street and wouldn't let me access the pumps. Now I hate this app bc it's glitchy AF. I have it set up for fingerprint sign-in, but it still asks for the code it texts me, and my driver PIN. And it doesn't do all of those wo booting me, opening 5 fingerprint windows, and demanding another code again. I just want gas. Carrying the card and remembering the PIN that the app wants anyway is easier.
I used to hate this app bc the pins for most gas stations near me were in the middle of the street and wouldn't let me access the pumps. Now I hate this app bc it's glitchy AF. I have it set up for fingerprint sign-in, but it still asks for the code it texts me, and my driver PIN. And it doesn't do all of those wo booting me, opening 5 fingerprint windows, and demanding another code again. I just want gas. Carrying the card and remembering the PIN that the app wants anyway is easier.
2023-03-07	Da*****	This app just keeps getting worse. Would not recognize stations that i have used it at before. Now had an update and made me reconfigure user name and password then tells me that it does not recognize username or password. Get it together and fix this useless app. Cannot even set-up. They never sent a code to continue the setup of the app. Remove it until you can fix it and make it work properly!
This app just keeps getting worse. Would not recognize stations that i have used it at before. Now had an update and made me reconfigure user name and password then tells me that it does not recognize username or password. Get it together and fix this useless app. Cannot even set-up. They never sent a code to continue the setup of the app. Remove it until you can fix it and make it work properly!
2022-12-14	An*****	Crashes every time it tries to search for a pump using your location
Crashes every time it tries to search for a pump using your location
2022-09-24	Ah*****	Less one star, useless, every time I should enter the store to pay!!
Less one star, useless, every time I should enter the store to pay!!
2022-08-23	V *****	Last update destroyed the app, no longer works Update: this is the absolute worst app ever made.
Last update destroyed the app, no longer works Update: this is the absolute worst app ever made.
2022-04-06	Ed*****	Great concept. Please get it to stop crashing. Thanks.
Great concept. Please get it to stop crashing. Thanks.
2022-03-09	Be*****	App keeps forcing closing on launch
App keeps forcing closing on launch
2022-02-23	Ma*****	App continues to crash everytime I open it. Have tried uninstalling and re installing a bunch of times.
App continues to crash everytime I open it. Have tried uninstalling and re installing a bunch of times.