Reviews of WellSpan

By: WellSpan Health App

List of user reviews and ratings for WellSpan

Total ratings

4.49 (Rating count: 1,478)

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Review summary

Overall, reviews show WellSpan is easy to use and provides convenient, centralized access to appointments, test results, billing, and messaging with providers. The chat feature and one‑place access are repeatedly praised. However, frequent login/server reliability issues, occasional appointment booking failures, and limited medication ordering through the app are common drawbacks. Users also report frustrating automated phone support and, in some cases, data migration problems or missing information. Improvements in stability, scheduling, pharmacy integration, and human support would substantially raise user satisfaction.

Pros

Easy to use and navigate with a well-designed interface.
Centralized access to appointments, test results, billing, and other health information in one place.
Chat feature and direct messaging with providers/care team.
Convenient overall experience for tracking upcoming/past visits and test results.

Cons

Frequent login/server reliability issues and errors preventing use.
Occasional appointment booking failures through the app.
Limited medication ordering or pharmacy integration within the app.
Frustrating automated phone support/AI system and long wait times.
Data migration problems or missing information in the new system.

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User Reviews

Recent rating average: 4.80

All time rating average: 4.49

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15% (17)

Date	Author	Comment
2026-08-07	Dy*****	it's helpful
it's helpful
2026-08-06	di*****	convenience
convenience
2026-08-04	Ba*****	my multiple sclerosis is given me a run around town. But it is so nice to be taken care off completely!
my multiple sclerosis is given me a run around town. But it is so nice to be taken care off completely!
2026-08-02	Da*****	being able to have stuff in the app is cool. just make sure y'all keep updating it and make sure it's easy to download everything and keep updating things in a timely manner.
being able to have stuff in the app is cool. just make sure y'all keep updating it and make sure it's easy to download everything and keep updating things in a timely manner.
2026-07-31	Sa*****	The person that helped me get into my WellSpan account
The person that helped me get into my WellSpan account
2026-07-30	Va*****	Very good App, easy to access, easy to use!
Very good App, easy to access, easy to use!
2026-07-29	Wa*****	awesome app 👍👍👍👍👍
awesome app 👍👍👍👍👍
2026-07-27	Ma*****	love it they are amazing at the care and respect and privacy of their patients
love it they are amazing at the care and respect and privacy of their patients
2026-07-23	Ti*****	I have nothing but good things to say about my experience with WELLSPAN. All of my Doctors, from WELLSPAN, are great.
I have nothing but good things to say about my experience with WELLSPAN. All of my Doctors, from WELLSPAN, are great.
2026-07-20	Ch*****	great app, I can do everything on it, schedule appointments, order refills and even send a message to my doctor.
great app, I can do everything on it, schedule appointments, order refills and even send a message to my doctor.