Reviews of Quickpay

By: 統振股份有限公司 App

List of user reviews and ratings for Quickpay

Total ratings

4.42 (Rating count: 18,359)

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Review summary

Users praise Quickpay for its fast, easy, and convenient money transfers with competitive rates. However, many experience repeated issues with slow verification, problematic login and ARC verification, unhelpful or unresponsive customer service, and technical glitches like barcode scanning failures and managing recipient details.

Pros

Fast and easy transactions, often completed quickly, including on weekends and holidays.
Higher remittance rates compared to other apps, appreciated by users.
User-friendly interface with approachable staff and helpful customer service when reachable.
Convenient and trusted for sending money internationally, especially to the Philippines.

Cons

Verification and account activation process is slow and prone to errors, causing user frustration.
Customer service is often unresponsive or difficult to contact, leading to unresolved issues.
Technical problems with logging in, password resets, and ARC (Alien Registration Card) verification errors are frequent.
Issues with barcode scanning at convenience stores and inability to edit or delete recipient information cause inconvenience.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.42

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46% (12)

Date	Author	Comment
2025-01-03	Ma*****	I send money for the first time but failure. Customer service is AWFUL
I send money for the first time but failure. Customer service is AWFUL
2024-12-05	li*****	Where to contact a customer service I need help but I can't find helpline
Where to contact a customer service I need help but I can't find helpline
2024-11-26	Ma*****	easy to use
easy to use
2024-09-25	He*****	When I use the barcode of my cash remittance form given by QUICKPAY cannot read the barcode reader tool every time I remit at the convenience store like Hi-Life,please fix this problem
When I use the barcode of my cash remittance form given by QUICKPAY cannot read the barcode reader tool every time I remit at the convenience store like Hi-Life,please fix this problem
2024-09-18	Al*****	Quick and easy to send money but sometimes delayed to recieve in my bank account it comes a day to recieve..hope they fix for that delayed.thank you
Quick and easy to send money but sometimes delayed to recieve in my bank account it comes a day to recieve..hope they fix for that delayed.thank you
2024-09-06	Lu*****	Fast and easy transaction
Fast and easy transaction
2024-07-30	Ca*****	I can't verify my account, always system error, 20times I'll try, still system error
I can't verify my account, always system error, 20times I'll try, still system error
2024-07-24	ju*****	I like this app .. because you send money got win extra price..
I like this app .. because you send money got win extra price..
2024-07-11	Fr*****	Good experience and higher rate than other remitances,thank you qpay
Good experience and higher rate than other remitances,thank you qpay
2024-06-08	Mi*****	Poor service, it takes too long to process a simple transaction. Didn't even get a response from their customer support, do not install this app.
Poor service, it takes too long to process a simple transaction. Didn't even get a response from their customer support, do not install this app.