Welfare Inspector Smart Hub

WISH – Welfare Inspector Smart Hub is an internal mobile application developed exclusively for Sealdah Division, Eastern Railway. The app enables Welfare Inspectors and authorized railway officials to digitally manage welfare inspections, staff support activities, and administrative reporting.

WISH replaces manual, paper-based processes with a secure and efficient digital workflow—improving accuracy, transparency, and timely reporting.

🔹 KEY FEATURES
✔ Digital Welfare & Inspection Forms

Submit welfare and inspection-related forms directly from your mobile device, including:

Grievance Forms

Beat & Colony Inspection

CGA (Compassionate Ground Appointment) Enquiry

Pension & ONR Enquiry

Miscellaneous & Death Enquiry

Police / Bank / School Verification

✔ Submission History

View and track all previously submitted forms with status updates and submission details.

✔ Smart Reminders

Automatic reminders are sent 5 days before scheduled inspections or visits to avoid missed activities.

✔ Real-Time Notifications

Receive instant alerts for:

Admin updates

Form status changes

Important instructions

✔ Internal Use Only

This application is strictly intended for authorized personnel of Eastern Railway – Sealdah Division and is not meant for public use.

🔹 SECURITY & RELIABILITY

Secure authentication

Restricted access

Data remains within the authorized railway ecosystem

🔹 USER-FRIENDLY DESIGN

Simple navigation and easy-to-use forms designed for field and administrative users.

🔹 WHY WISH?

WISH improves welfare operations by digitizing inspections, grievances, and reporting—ensuring faster processing, better coordination, and accurate digital records.

👨‍💻 Developed By

Avradeep Nayak
Heemaang Saxena