Reviews of WebMD: Symptom Checker

By: WebMD, LLC App

List of user reviews and ratings for WebMD: Symptom Checker

Total ratings

4.04 (Rating count: 64,637)

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Review summary

Users widely rate WebMD as informative, useful for health information, and a trusted go-to resource—often praising the med reminder feature and overall educational value. However, recurring issues hinder experience: login/authentication problems (email vs username and password errors), the app failing to open, concerns about diagnostic accuracy (not a substitute for professional care), and repeated password reset/account recovery problems.

Pros

Informative and educational health content.
Very useful for health information, especially after hours and as an alternative to generic web search.
Positive user sentiment and trust; many users love the app and recommend it.
Medication reminders help with taking prescribed meds.
Considered a credible educational health resource by users.

Cons

Login/authentication problems (email vs username, password errors, lockouts).
App sometimes won’t open or load.
Concerns about diagnostic accuracy; not a substitute for professional medical care.
Password reset/account recovery problems (reset button not working).

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User Reviews

Recent rating average: 2.90

All time rating average: 4.04

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39% (52)

Date	Author	Comment
2026-07-15	Mi*****	Very helpful and informative app!
Very helpful and informative app!
2026-07-13	Gr*****	Medicine discount search doesn't work. Profile update doesn't work. Very poor quality programming. I would not waste your time on a poorly designed app. Freezes up constantly.
Medicine discount search doesn't work. Profile update doesn't work. Very poor quality programming. I would not waste your time on a poorly designed app. Freezes up constantly.
2026-07-10	Jo*****	Home screen , wrecked my phone I can't give you too much reviews because nothing worked after they got in my phone
Home screen , wrecked my phone I can't give you too much reviews because nothing worked after they got in my phone
2026-07-09	ja*****	its ok
its ok
2026-07-08	Ma*****	ARTIFICIAL INTELLIGENCE not Reality nor dependable on what it Originally used to be ages ago
ARTIFICIAL INTELLIGENCE not Reality nor dependable on what it Originally used to be ages ago
2026-07-01	Ga*****	cool
cool
2026-06-24	Ch*****	sucks, the old version was better, easier to use.
sucks, the old version was better, easier to use.
2026-06-23	Pa*****	This app is great for searching what health issues we are having and getting the information to find what we can do to get help or what medicines to take to make us feel better.
This app is great for searching what health issues we are having and getting the information to find what we can do to get help or what medicines to take to make us feel better.
2026-06-21	Pe*****	Great!
Great!
2026-06-18	Jo*****	Read the Privacy Policy. It told me everything I needed to know before deleting the app: "If you do not want us to collect, use or disclose information about you and your use of the Service as described in this Privacy Policy, then you should not use the Services".
Read the Privacy Policy. It told me everything I needed to know before deleting the app: "If you do not want us to collect, use or disclose information about you and your use of the Service as described in this Privacy Policy, then you should not use the Services".