Reviews of WebMD: Symptom Checker

By: WebMD, LLC

List of user reviews and ratings for WebMD: Symptom Checker

Total ratings

4.05 (Rating count: 64,666)

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Review summary

Users widely rate WebMD as informative, useful for health information, and a trusted go-to resource—often praising the med reminder feature and overall educational value. However, recurring issues hinder experience: login/authentication problems (email vs username and password errors), the app failing to open, concerns about diagnostic accuracy (not a substitute for professional care), and repeated password reset/account recovery problems.

Pros

Informative and educational health content.
Very useful for health information, especially after hours and as an alternative to generic web search.
Positive user sentiment and trust; many users love the app and recommend it.
Medication reminders help with taking prescribed meds.
Considered a credible educational health resource by users.

Cons

Login/authentication problems (email vs username, password errors, lockouts).
App sometimes won’t open or load.
Concerns about diagnostic accuracy; not a substitute for professional medical care.
Password reset/account recovery problems (reset button not working).

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User Reviews

Recent rating average: 3.70

All time rating average: 4.05

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0% (48)

Date	Author	Comment
2026-06-21	Pe*****	Great!
Great!
2026-06-18	Jo*****	Read the Privacy Policy. It told me everything I needed to know before deleting the app: "If you do not want us to collect, use or disclose information about you and your use of the Service as described in this Privacy Policy, then you should not use the Services".
Read the Privacy Policy. It told me everything I needed to know before deleting the app: "If you do not want us to collect, use or disclose information about you and your use of the Service as described in this Privacy Policy, then you should not use the Services".
2026-06-08	St*****	hard to use. doesn't let me quickly look for contraindications
hard to use. doesn't let me quickly look for contraindications