Reviews of CI Direct Investing

By: CI Direct Trading

List of user reviews and ratings for CI Direct Investing

Total ratings

4.33 (Rating count: 325)

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Review summary

Users largely praise the WealthBar/CI Direct Investing Android app for being easy to use, with a clean interface, fast performance, helpful support, and strong visual tools for tracking returns at low fees. It’s beginner-friendly and quick to set up. However, recurring update-related bugs, crashes, onboarding blocks, deposit-account identification issues, and insecure SMS-based 2FA are common concerns that affect reliability and onboarding. Stability and onboarding improvements are needed to sustain positive sentiment.

Pros

Easy to use with a clean, well-designed interface.
Fast performance with quick loads and fast login (e.g., fingerprint) and updates.
Helpful and responsive support team and developers who fix bugs quickly.
Rich visual portfolio tools like graphs for returns, with low fees and transparency.
Beginner-friendly setup and guidance; great for first-time investors.

Cons

Frequent update/version bugs that lock the app or require reinstall (update prompts, 'version not supported').
Crashes on startup or when trying to use the app.
New account creation can be blocked; onboarding blocked.
Deposits across multiple accounts lack clear identifiers in the deposit section, making it hard to know which account is being funded.
SMS-based 2FA fallback is insecure and there’s no option to disable it.

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User Reviews

Recent rating average: 4.40

All time rating average: 4.33

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100% (3)

Date	Author	Comment
2023-08-16	Si*****	It is not make sense still have the app online as they no longer accept new account creation after August 1, 2023! I installed the app and created login but it did not allow me to open an Investment account! When shall they accept new account open again! Cannot believe a big fund company like CI is so fragile in the IT fintech!
It is not make sense still have the app online as they no longer accept new account creation after August 1, 2023! I installed the app and created login but it did not allow me to open an Investment account! When shall they accept new account open again! Cannot believe a big fund company like CI is so fragile in the IT fintech!
2022-11-09	M *****	My experience using wealthbar has been great! Customer service is awesome and timely when you have an issue,the UI is simple and quick everything you need to know is always at a glance..
My experience using wealthbar has been great! Customer service is awesome and timely when you have an issue,the UI is simple and quick everything you need to know is always at a glance..