Reviews of W Concept Global : K-Fashion

By: W Concept US

List of user reviews and ratings for W Concept Global : K-Fashion

Total ratings

3.72 (Rating count: 57)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate having the W Concept app for mobile shopping but consistently complain about its poor performance, including slow loading times and frequent freezing. Several reviews mention frustrating customer service experiences, particularly regarding delayed refunds. Overall, the app's usability is hindered by its sluggishness despite its usefulness.

Pros

The app provides access to the W Concept shopping experience conveniently on mobile.
Users find the app useful to browse and shop W Concept products.
Some users are excited about the availability of the app as an alternative to the website.

Cons

The app is very slow and unresponsive, with long load times.
Frequent freezing occurs, especially when filtering items.
Poor customer service related to order refunds and returns.
Performance issues make the app frustrating to use compared to the website.

Upgrade to see all 11 reviews

User Reviews

Recent rating average: 2.20

All time rating average: 3.72

Upgrade to see all 11 reviews

45% (5)

Date	Author	Comment
2025-01-29	SM*****	Very much improved app. No longer freezes when opening favourites and items load much faster.
Very much improved app. No longer freezes when opening favourites and items load much faster.
2025-01-24	Na*****	It doesn't repond. It works too slowly.
It doesn't repond. It works too slowly.