Reviews of Watsons MY

By: Watsons Malaysia

List of user reviews and ratings for Watsons MY

Total ratings

3.90 (Rating count: 41,373)

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Review summary

Users praise Watsons MY for promotions, loyalty rewards, and finding nearby stores with stock, plus overall convenience. However, frequent complaints include app lag, login issues, slow delivery, loyalty redemption problems, and a cluttered/ads-heavy UI that hampers the experience.

Pros

App-exclusive promotions and app-only discounts with loyalty rewards
Convenient all-in-one shopping experience with easy navigation and fast search
Stock checking and store locator to find the nearest store with stock
Loyalty program with points accumulation and redeemable rewards
Clean, user-friendly interface and overall easy-to-use design

Cons

Lagging, slow performance and heavy ads cluttering the UI
Login/account access problems (cannot log in, password reset stalls, account creation issues)
Delivery is slow or unreliable (long delivery times)
Loyalty points redemption limitations or requiring a physical card
Cluttered/unintuitive UI with frequent ad pops and checkout flow issues

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