Reviews of WatchGuard AuthPoint

By: WatchGuard Technologies App

List of user reviews and ratings for WatchGuard AuthPoint

Total ratings

3.68 (Rating count: 673)

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Review summary

User reviews show WatchGuard AuthPoint is easy to use for 2FA and often works, but reliability issues dominate. Pros include a straightforward, push-based 2FA flow and a lightweight design with minimal permissions. The most mentioned negatives are delayed or failed push notifications, intrusive permission prompts and battery-warning nags, and overall reliability concerns that sometimes force users to fallback to QR codes or manual steps. In short, it’s usable for 2FA when functioning, but suffers from consistency and UX friction.

Pros

Easy-to-use push-based 2FA workflow (works well for 2FA).
Lightweight app with minimal permissions required.
Generally straightforward and functional for routine 2FA tasks.

Cons

Push notifications are slow or unreliable, causing approvals to time out or requiring the user to open the app or scan a QR code.
Intrusive permission prompts (overlay/top-of-screen access and push notification permissions) and battery optimization warnings that users cannot easily disable.
Not consistently reliable overall; reports of instability and occasional failures requiring workarounds.
summary

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User Reviews

Recent rating average: 2.80

All time rating average: 3.68

Upgrade to see all 72 reviews

33% (24)

Date	Author	Comment
2026-06-11	Ma*****	most recent version has intermittent issues with notifications and approval. prior to the new design, this worked flawlessly. latest version often doesn't show a push for authentication until you open the app. often fails also if you approve via smart watch
most recent version has intermittent issues with notifications and approval. prior to the new design, this worked flawlessly. latest version often doesn't show a push for authentication until you open the app. often fails also if you approve via smart watch
2026-06-08	Ja*****	absolute dogshit, would not use it if work didnt make me
absolute dogshit, would not use it if work didnt make me
2026-05-20	Mo*****	working
working
2026-05-04	Bo*****	Stupid app. When you need to migrate tokens, this app is so user unfriendly I cannot describe! On my old phone I choose migrate tokens and it deletes it??! No clear migration to a new phone. Zero stars!
Stupid app. When you need to migrate tokens, this app is so user unfriendly I cannot describe! On my old phone I choose migrate tokens and it deletes it??! No clear migration to a new phone. Zero stars!
2026-04-28	Jo*****	I don't like the new update as well. Token text is harder to read. Push notifications only work some of the time. The app seems slow and lags behind. On a Galaxy S24.
I don't like the new update as well. Token text is harder to read. Push notifications only work some of the time. The app seems slow and lags behind. On a Galaxy S24.
2026-04-22	Te*****	app and service are trash since UI updates
app and service are trash since UI updates
2026-04-14	Lo*****	good features token text is harder to read after update
good features token text is harder to read after update
2026-04-14	Ra*****	This app used to work fine. With the recent update and change in UI it's now less responsive, taking longer to display push notifications and often requiring multiple approval indications on the push before it goes through
This app used to work fine. With the recent update and change in UI it's now less responsive, taking longer to display push notifications and often requiring multiple approval indications on the push before it goes through
2026-04-13	SQ*****	My phone got the new version today. Something got borked, logging into my work PC my phone never gets the push, and none of my other stored tokens work. My IT staff doesn't seem to care. I guess I'll just stare at the wall today...
My phone got the new version today. Something got borked, logging into my work PC my phone never gets the push, and none of my other stored tokens work. My IT staff doesn't seem to care. I guess I'll just stare at the wall today...
2026-04-10	Da*****	Easy to use, simple, works great
Easy to use, simple, works great