Reviews of Jamf Trust

By: JAMF Software, LLC App

List of user reviews and ratings for Jamf Trust

Total ratings

1.85 (Rating count: 229)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate Jamf Trust for its corporate security management capabilities and network threat protection. However, many reviews report critical issues including inability to uninstall the app, frequent network disconnections, excessive battery use, inaccurate data usage recording leading to internet restrictions, and blocking legitimate apps and services. These issues lead to poor device performance and user frustration, significantly diminishing the app's usability in personal or mixed-use scenarios.

Pros

Provides strong corporate security management for Android devices.
Effectively manages and monitors company devices.
Offers endpoint security and network threat protection with minimal battery impact for some users.

Cons

Difficult or impossible to uninstall or deactivate once installed, even by users or IT admins.
Causes frequent disconnection and poor Wi-Fi or mobile data connectivity.
Excessive battery drain for some users with unresolved troubleshooting.
Overestimates data usage and improperly restricts internet access, affecting user experience and causing financial losses.
Blocks legitimate apps and services, including company mail and devices like Huawei watches, leading to functionality issues.

Upgrade to see all 31 reviews

User Reviews

Recent rating average: 1.90

All time rating average: 1.85

Upgrade to see all 31 reviews

81% (25)

Date	Author	Comment
2024-11-08	Pa*****	Love it
Love it
2024-10-24	Ch*****	Best Corporate Security App! The app is flawless! Wonderful updates and top-notch security. Update: App vpn d8sconnects then reconnects often. I knocked the star count down . Please fix.
Best Corporate Security App! The app is flawless! Wonderful updates and top-notch security. Update: App vpn d8sconnects then reconnects often. I knocked the star count down . Please fix.
2024-05-01	Pe*****	Do not install this app on your personal device! First security app that has been able to manage our android devices properly
Do not install this app on your personal device! First security app that has been able to manage our android devices properly
2023-12-16	Vi*****	It set itself up as device admin on my phone somehow and now I can't get it off. Even my work has no clue how this has happened. I want it off my phone. Awful. ****Update and reply to the developer instructions on my review, so everyone knows what happened. This is strictly a sneaky developer issue and the developer contact thru the app store will send a link to reset the app. It will auto send you back to re-make it device manager. Do not click. Then force stop and delete the app from phone.
It set itself up as device admin on my phone somehow and now I can't get it off. Even my work has no clue how this has happened. I want it off my phone. Awful. ****Update and reply to the developer instructions on my review, so everyone knows what happened. This is strictly a sneaky developer issue and the developer contact thru the app store will send a link to reset the app. It will auto send you back to re-make it device manager. Do not click. Then force stop and delete the app from phone.
2023-10-24	Fo*****	Please don't install this apps, like parasite, after installed you have no way to uninstall it. Can't even deactivate it in device administrator!!
Please don't install this apps, like parasite, after installed you have no way to uninstall it. Can't even deactivate it in device administrator!!
2023-08-29	Th*****	I cannot deactivate the app from Device Administration Setting. The deactivate button was disabled. Please help. I am running Android 8.0
I cannot deactivate the app from Device Administration Setting. The deactivate button was disabled. Please help. I am running Android 8.0
2023-05-08	Ph*****	It's causing issues on my smartphone, but it won't let me uninstall it...
It's causing issues on my smartphone, but it won't let me uninstall it...
2023-03-07	Mi*****	This app is unable to removed once installed and it affects some other apps you may have installed.
This app is unable to removed once installed and it affects some other apps you may have installed.
2022-08-17	Ad*****	How should i remove jamf trust from my mobile.
How should i remove jamf trust from my mobile.
2022-03-25	Se*****	a minus this app is screwing up my phone and I cant uninstall it BTW can't get in touch with my IT guy
a minus this app is screwing up my phone and I cant uninstall it BTW can't get in touch with my IT guy