Reviews of Wallbox

By: Wallbox App

List of user reviews and ratings for Wallbox

Total ratings

4.44 (Rating count: 13,303)

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Review summary

Wallbox's Android app is easy to use and generally reliable, but users repeatedly face firmware/update failures, connectivity issues, unreliable scheduling, poor support, and login problems that undermine consistency.

Pros

Easy to use / intuitive interface.
Charger and app work well when functioning (reliable hardware/software when not affected by issues).
App provides useful charging management features (basic control and scheduling).

Cons

Frequent firmware/update problems that wipe schedules and cause errors; updates often fail.
Unstable connectivity (Bluetooth/WiFi) with frequent disconnections and long reconnect times.
Poor or unresponsive customer support, with slow or generic responses.
Scheduling is unreliable or overwritten after updates, making it hard to rely on automatic charging.
Login/authentication problems (Google login not working; email verification errors).

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User Reviews

Recent rating average: 2.40

All time rating average: 4.44

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46% (59)

Date	Author	Comment
2026-08-22	pr*****	cannot update
cannot update
2026-08-22	Ma*****	gestione perfetta
gestione perfetta
2026-08-15	Pa*****	used to be great but now only problems. I updated the app and software and now my car won't fully charge. It charges a few percent then stops. I've restarted and reset the Wallbox multiple times. I now have to restart it every time I charge, and if I move away with my phone, it disconnects and charging stops. This never happened before the update. I can fully charge on public chargers, so the issue isn't my car or battery.
used to be great but now only problems. I updated the app and software and now my car won't fully charge. It charges a few percent then stops. I've restarted and reset the Wallbox multiple times. I now have to restart it every time I charge, and if I move away with my phone, it disconnects and charging stops. This never happened before the update. I can fully charge on public chargers, so the issue isn't my car or battery.
2026-08-12	Mi*****	worst app when it comes to having to re-login randomly. cannot charge my car without an internet connection. strongly recommend another brand that allows offline charging without an account
worst app when it comes to having to re-login randomly. cannot charge my car without an internet connection. strongly recommend another brand that allows offline charging without an account
2026-08-12	Le*****	every software update seems to take away more functionality.
every software update seems to take away more functionality.
2026-08-11	j *****	pretty much never connects...
pretty much never connects...
2026-08-06	Ro*****	Wallbox in my garage is perfect for me. It's quick & easy to use and the app shows usage
Wallbox in my garage is perfect for me. It's quick & easy to use and the app shows usage
2026-07-30	Je*****	wallbox great unit does what you require all through the app.
wallbox great unit does what you require all through the app.
2026-07-27	Br*****	It works, but features are broken. Alexa integration has been broken for 2+ years now (may be more!) ... really frustrating as this was part of my buy decision. I have raised this with the vendor twice - falls on deaf ears. Another improvement would be geo location unlocking.
It works, but features are broken. Alexa integration has been broken for 2+ years now (may be more!) ... really frustrating as this was part of my buy decision. I have raised this with the vendor twice - falls on deaf ears. Another improvement would be geo location unlocking.
2026-07-25	Kn*****	can't get my new pulsar plus to charge my vehicle
can't get my new pulsar plus to charge my vehicle