Reviews of Wallbox

By: Wallbox App

List of user reviews and ratings for Wallbox

Total ratings

4.39 (Rating count: 12,743)

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Review summary

Wallbox's Android app is easy to use and generally reliable, but users repeatedly face firmware/update failures, connectivity issues, unreliable scheduling, poor support, and login problems that undermine consistency.

Pros

Easy to use / intuitive interface.
Charger and app work well when functioning (reliable hardware/software when not affected by issues).
App provides useful charging management features (basic control and scheduling).

Cons

Frequent firmware/update problems that wipe schedules and cause errors; updates often fail.
Unstable connectivity (Bluetooth/WiFi) with frequent disconnections and long reconnect times.
Poor or unresponsive customer support, with slow or generic responses.
Scheduling is unreliable or overwritten after updates, making it hard to rely on automatic charging.
Login/authentication problems (Google login not working; email verification errors).

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User Reviews

Recent rating average: 3.10

All time rating average: 4.39

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46% (52)

Date	Author	Comment
2026-07-03	an*****	found to be reliable and easy to use well pleased. Had mine about 2 years now
found to be reliable and easy to use well pleased. Had mine about 2 years now
2026-07-02	Mi*****	The charger works great and the app is helpful for tracking usage.
The charger works great and the app is helpful for tracking usage.
2026-06-26	No*****	wasted 30mins communication failure with type 1 charger. reinstalled app and everything
wasted 30mins communication failure with type 1 charger. reinstalled app and everything
2026-06-19	Se*****	after latest updates - dynamic load balancing issues as well as charger errors that force to restart it many times per week
after latest updates - dynamic load balancing issues as well as charger errors that force to restart it many times per week
2026-06-16	Ji*****	It charges OK but connection to wifi is a problem also the Bluetooth is very week.
It charges OK but connection to wifi is a problem also the Bluetooth is very week.
2026-06-16	Se*****	Absolutely rubbish. don't get one.
Absolutely rubbish. don't get one.
2026-06-15	Ke*****	On a samsung S21FE the app forgets after a few days the programmed time slots. needs a bug fix.
On a samsung S21FE the app forgets after a few days the programmed time slots. needs a bug fix.
2026-06-14	Jo*****	Three years old now and working fine.
Three years old now and working fine.
2026-06-09	Cl*****	touch and go if it will charge overnight, seems to be tempermental, which sometimes leaves me not able to travel in morning
touch and go if it will charge overnight, seems to be tempermental, which sometimes leaves me not able to travel in morning
2026-06-01	St*****	Had the Pulsar Max for just over 3 years now. It has great features, ultra small form factor and just works flawlessly.
Had the Pulsar Max for just over 3 years now. It has great features, ultra small form factor and just works flawlessly.