VSmart by VoxSmart

VSmart by VoxSmart is the world’s first cloud hosted, unified mobile surveillance platform. Using our proprietary solution, we help banks and financial institutions adhere to regulation. We capture and store mobile communications to give you the most sophisticated mobile surveillance capability in the world.

No need to replace your existing Mobile Network or use a 3rd Party ‘App’. Just highly secure, tamper-proof software that’s integrated into your devices Operating System, designed, developed and deployed by a team of industry experts. All your communications and meta data are captured in real time within a highly secure cloud based portal to ensure you have a window into user behaviour and the best chance to mitigate any conduct related risks.

This app uses the Device Administrator permission.

VMC utilises the Accessibility Service to detect tamper attempt information for regulatory compliance purposes, for example, if a regulated user tries to circumvent core functionality or to prevent the app from working as intended, then the app can detect this tamper attempt and report it.

Information provided by the Accessibility Service is not collected or shared, and is only used in order to detect tamper events.

VSMART DOES NOT USE ACCESSIBILITY SERVICE FOR CALL RECORDING.
Calls are captured after the App redirects the voice calls into VoxSmart’s infrastructure for regulatory record-keeping as part of the enterprise archiving solution.

The Google Play Program Policies require you to consent to having personal and sensitive user data collected by VoxSmart.

VoxSmart also monitors your device contacts. Contact information is collected, but is only used in order to provide correct contact information for calls.

Any collected data is sent securely to VoxSmart's cloud infrastructure, where it is made accessible to your employer.

Activation of the service is required - Please contact your VoxSmart Technical Account Manager to arrange.