Reviews of Botslab

By: Botslab

List of user reviews and ratings for Botslab

Total ratings

3.59 (Rating count: 2,027)

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Review summary

Users find Botslab easy to use with real-time and recorded video and multi-device access, but frequent app- and reliability-related complaints dominate. Common themes include slow/unintuitive app, missed or unreliable recordings, connectivity and remote-access problems, SD card storage issues and misleading backups, and unreliable notifications. Strength appears to be basic usability and core video features, while the app experience and reliability require significant improvements.

Pros

Easy to use and user-friendly
Real-time and recorded video with timestamps viewable from multiple devices
Core features work reliably over years of use

Cons

App performance and UX issues: slow, unreliable, non-intuitive UI and intrusive ads
Inconsistent recording/alerting: missed events and inability to record when approaching the door
Connectivity and remote access problems: no remote connectivity, need to be near device to reconnect, network/cloud errors
SD card storage issues and misleading backup claims: limited local storage, files overwritten before full capacity
Notification issues: false alerts and failures to push ring/alerts to phone

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User Reviews

Recent rating average: 3.10

All time rating average: 3.59

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39% (36)

Date	Author	Comment
2026-05-26	Br*****	It won't let me download it on my phone... ????
It won't let me download it on my phone... ????
2026-05-26	সা*****	Wonderful
Wonderful
2026-05-25	no*****	very good and responsive app. I even had to call customer service. they were very friendly and helpful
very good and responsive app. I even had to call customer service. they were very friendly and helpful
2026-05-23	Am*****	Easy to use!
Easy to use!
2026-05-20	Vi*****	I like the Device, hate the app
I like the Device, hate the app
2026-04-23	Bo*****	only gets about 15 ft and then it doesn't detect anything you know cats no other animals just people not like the ad says
only gets about 15 ft and then it doesn't detect anything you know cats no other animals just people not like the ad says
2026-04-21	Da*****	Doing app updates outside the Google Play store. Very serious security risks doing this, app shouldn't be allowed to do this.
Doing app updates outside the Google Play store. Very serious security risks doing this, app shouldn't be allowed to do this.
2026-04-21	Ke*****	I’ve been using the Botslab car dash camera and I’m really impressed with the quality and performance. The video is clear, reliable, and gives great peace of mind while driving. What stood out even more was their customer service—quick to respond, helpful, and genuinely focused on solving any issues. Overall, a great product backed by a team that truly cares about their customers. Highly recommended!
I’ve been using the Botslab car dash camera and I’m really impressed with the quality and performance. The video is clear, reliable, and gives great peace of mind while driving. What stood out even more was their customer service—quick to respond, helpful, and genuinely focused on solving any issues. Overall, a great product backed by a team that truly cares about their customers. Highly recommended!
2026-04-12	Br*****	app is slow and doesn't work half the time, doesn't record when someone is at my door. trying to report problems with the app always ends up with "report failed try again later" and seeing their responses to negative reviews, they obviously don't care, don't waste your money!
app is slow and doesn't work half the time, doesn't record when someone is at my door. trying to report problems with the app always ends up with "report failed try again later" and seeing their responses to negative reviews, they obviously don't care, don't waste your money!
2026-04-12	Ma*****	cant answer call most times
cant answer call most times