Reviews of Experience Abu Dhabi Official

By: Department of Culture and Tourism - Abu Dhabi App

List of user reviews and ratings for Experience Abu Dhabi Official

Total ratings

4.64 (Rating count: 1,691)

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Review summary

Users praise the app for its clean design, ease of use, and rich, organized information about Abu Dhabi—places, events, itineraries, and handy features like Favorites and Emergency. However, a large number report stability problems: frequent crashes, 'something went wrong' errors, and pages that won't load, sometimes leaving the app unusable. Some device-specific issues and navigation problems when browsing places were noted. Overall, the app has strong content and user-friendly design, but reliability and consistency across devices need urgent fixes.

Pros

User-friendly, easy to use, and visually clean design.
Provides a one-stop source of information about places, events, and itineraries.
Helpful planning features like Favorites and Emergency section.
Clear event listings and well-organized information.
Overall appealing design and useful guidance for exploring Abu Dhabi.

Cons

Frequent crashes, freezes, and 'something went wrong' errors that render the app unusable.
Pages not loading or content failing to load, with 'unable to connect/serve you' messages.
Device-specific instability on certain devices (e.g., not working on some models).
Navigation/usability issues when browsing places.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.64

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54% (20)

Date	Author	Comment
2025-08-24	Kh*****	keeps crashing over and over
keeps crashing over and over
2025-05-26	Ma*****	it keeps stopping again and again,unable to explore anything on it that's why giving one star .
it keeps stopping again and again,unable to explore anything on it that's why giving one star .
2025-05-24	Ah*****	does not work
does not work
2025-05-14	Os*****	oho! looks like something went wrong....thats the error I'm getting as everyone else
oho! looks like something went wrong....thats the error I'm getting as everyone else
2025-05-04	Se*****	It looks completely broken. None of the tabs are loading any information. I am in Abu Dhabi right now, was kind of hoping the app would help me get around.
It looks completely broken. None of the tabs are loading any information. I am in Abu Dhabi right now, was kind of hoping the app would help me get around.
2025-04-27	Kh*****	I installed the app, gave it the necessary permissions and I have not been able to get past the: "Oho! Looks like something went wrong Unable to serve you at this moment" The "Try again" button does not work!
I installed the app, gave it the necessary permissions and I have not been able to get past the: "Oho! Looks like something went wrong Unable to serve you at this moment" The "Try again" button does not work!
2024-05-07	Ab*****	It is the best welcoming country I have ever experienced..very very VERY humble and pleasant people ever willing to help...from the cleaners to to the highest of authorities....will definitely vist an recommend others to visit...it was the most enjoyable stay that I had although it was for a day..very very warm and welcoming people
It is the best welcoming country I have ever experienced..very very VERY humble and pleasant people ever willing to help...from the cleaners to to the highest of authorities....will definitely vist an recommend others to visit...it was the most enjoyable stay that I had although it was for a day..very very warm and welcoming people
2023-12-10	Pr*****	Nice
Nice
2023-12-08	Sa*****	Good
Good
2023-05-03	Ra*****	Ease of use and one stop for all things Abu Dhabi
Ease of use and one stop for all things Abu Dhabi