Reviews of Virtual Go Mobile

By: Virtual Go Mobile App

List of user reviews and ratings for Virtual Go Mobile

Total ratings

2.80 (Rating count: 1,704)

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Review summary

Most reviewers find the app easy to use and capable of handling payments, with Mastercard support mentioned positively. However, recurring issues hinder trust: the app often lacks English language support, payments/top-ups can be very slow with delayed balance updates, and there are serious security concerns and scam warnings. Customer service is frequently criticized for slow or unresponsive replies, and occasional UI glitches disrupt usage. Overall, usability is hampered by language, security, and performance problems despite some positive experiences with refunds and payments.

Pros

Easy to use and simplifies payments.
Mastercard payments are supported and function.
Positive notes on refunds and overall service quality.

Cons

Non-English UI and lack of English language support.
Slow transactions, top-ups, and delayed balance updates.
Security concerns and allegations of scams/malware.
Poor or unresponsive customer support.
Occasional UI/navigation glitches (e.g., back button looping).

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User Reviews

Recent rating average: 3.60

All time rating average: 2.80

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56% (36)

Date	Author	Comment
2026-04-18	Da*****	smart good bank card app supply money for our shopping insuranced safety Lucky Protected.APK
smart good bank card app supply money for our shopping insuranced safety Lucky Protected.APK
2025-12-17	Di*****	Bagus aplikasi membantu
Bagus aplikasi membantu
2025-10-31	Ro*****	Good apk and esy to payment and use
Good apk and esy to payment and use
2025-10-10	Ha*****	Kok saya cek app nya limit CC mastercard yg bisa dibeli tinggal 10USD ya? Apakah limit yg lebih tinggi sudah gk tersedia?
Kok saya cek app nya limit CC mastercard yg bisa dibeli tinggal 10USD ya? Apakah limit yg lebih tinggi sudah gk tersedia?
2025-10-02	Ha*****	aplikasinya bagus dan memudahkan pembayaran
aplikasinya bagus dan memudahkan pembayaran
2025-09-24	A *****	Legit dan real guys. Sempet khawatir gara gara proses saldonya aga lama tapi beneran masuk kok. Mastercard nya pun jalan. Good job, saran saya sih lebih aktif lagi aja cs nya / perbanyak cs.
Legit dan real guys. Sempet khawatir gara gara proses saldonya aga lama tapi beneran masuk kok. Mastercard nya pun jalan. Good job, saran saya sih lebih aktif lagi aja cs nya / perbanyak cs.
2025-09-01	Ma*****	ok
ok
2025-08-10	Gu*****	i pressed back and then it didnt go back to dashboard instead it is repeating the same form again and again
i pressed back and then it didnt go back to dashboard instead it is repeating the same form again and again
2025-07-30	Wi*****	verifikasi email email tdk masuk
verifikasi email email tdk masuk
2025-01-24	RA*****	Worst app
Worst app