Reviews of Kahramaa

By: Qatar General Electricity & Water Corporation App

List of user reviews and ratings for Kahramaa

Total ratings

4.73 (Rating count: 8,525)

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Review summary

Users like the app for its ease of use and quick online service, and it’s helpful when moving in/out. However, recurring issues reduce usability: PDF downloads often fail or omit payment data, bills can be missing (e.g., March), and the app frequently suffers from slow loading, buffering, or crashes, especially after updates, impacting payment workflows and records.

Pros

Easy and quick online service
User-friendly platform
Helpful for moving in/out (managing final bills)
Generally good service overall

Cons

PDF bill download failures or broken downloads
Billing data issues: missing/incorrect bills and missing payment status in PDFs
Frequent loading, buffering, and slow performance; app gets stuck/does not respond
Crashes or instability after updates (payment flow issues)

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User Reviews

Recent rating average: 2.70

All time rating average: 4.73

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34% (29)

Date	Author	Comment
2026-09-01	Mo*****	take to much time to pay hop you fix it
take to much time to pay hop you fix it
2026-08-23	Ab*****	very slow 🐌
very slow 🐌
2026-08-16	Yo*****	horrible service
horrible service
2026-08-06	Pr*****	keeps on validating the phone via SMS. Even though validated just few seconds back. some bug is there pls fix it
keeps on validating the phone via SMS. Even though validated just few seconds back. some bug is there pls fix it
2026-07-29	Da*****	time outs, error issues, not straight forward to use
time outs, error issues, not straight forward to use
2026-07-06	Mo*****	perfect app, very simple and very useful
perfect app, very simple and very useful
2026-07-01	Da*****	App does not work outside Qatar, unable to pay bill while on vacations.
App does not work outside Qatar, unable to pay bill while on vacations.
2026-06-17	F *****	Best Electric Supply Company Application
Best Electric Supply Company Application
2026-06-02	Ri*****	I have been charged one month extra even I have been moved out from the house
I have been charged one month extra even I have been moved out from the house
2026-06-01	Li*****	fast solve problem and easy to connect
fast solve problem and easy to connect