Reviews of Vimla

By: Vimla

List of user reviews and ratings for Vimla

Total ratings

3.56 (Rating count: 1,240)

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Review summary

Users appreciate Vimla's modern and clean design along with recent useful updates allowing account management. However, many face critical issues like app crashes on launch or login, poor performance with slow data loading, and lack of essential features like 5G and eSIM. Customer support responsiveness is poor, and the absence of English translation limits usability for some. Overall, while the service is valued, the app's stability and functionality significantly hinder user experience.

Pros

Modern, clean design and easy to navigate interface
August 2022 update added useful feature to switch between kids' accounts
The core product/service of Vimla is considered amazing by some users

Cons

App crashes frequently on launch or login, making it unusable for many users
Very slow performance including slow login times and data loading
Poor customer support and long wait times in chat
Lack of features such as 5G support and eSIM
App lacks English translation, making it hard for non-Swedish users

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User Reviews

Recent rating average: 2.50

All time rating average: 3.56

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50% (10)

Date	Author	Comment
2024-07-26	Ud*****	Most modern clean design. Easy to navigate. *****
Most modern clean design. Easy to navigate. *****
2023-08-07	To*****	Annoying experience, no 5g, no esim, inconsistent 4g
Annoying experience, no 5g, no esim, inconsistent 4g
2022-11-18	Ze*****	They have there own rules. They dont follow swedish law and go against the sweden law and said that "we have our own rules to approve" even though if you have swedisb ID, swedish bank account etc, it was on chat Phillips have just write 5 mints before.
They have there own rules. They dont follow swedish law and go against the sweden law and said that "we have our own rules to approve" even though if you have swedisb ID, swedish bank account etc, it was on chat Phillips have just write 5 mints before.
2022-09-28	Ly*****	Waste of time waiting for the customer support chat
Waste of time waiting for the customer support chat
2022-08-28	Ga*****	The August 2022 update is really nice. Now I can switch between the kids account connected to my account.
The August 2022 update is really nice. Now I can switch between the kids account connected to my account.
2022-05-15	Bu*****	Fix It then you gonna have 5 stars...
Fix It then you gonna have 5 stars...
2022-02-20	El*****	The app is ok. But the internet is so very very slow! 25 GB but i can't watch a video without waiting several times in between to load. I don't understand why it's so slow....
The app is ok. But the internet is so very very slow! 25 GB but i can't watch a video without waiting several times in between to load. I don't understand why it's so slow....
2021-07-25	An*****	No problem with the app. But my daughter gets paid 5€ to use vimla for 3 month free of charge. She want to change badly. Internet is that bad. And we are usually in a 300k populated city.
No problem with the app. But my daughter gets paid 5€ to use vimla for 3 month free of charge. She want to change badly. Internet is that bad. And we are usually in a 300k populated city.
2021-05-18	ma*****	After I payed the monthly invoice with one day late, I couldn't make a call to the person who invited me to Vimla. This is a software developer/tester issue. This must be fixed by the next sprint. ☺️ Otherwise, I had no problems with Vimla.
After I payed the monthly invoice with one day late, I couldn't make a call to the person who invited me to Vimla. This is a software developer/tester issue. This must be fixed by the next sprint. ☺️ Otherwise, I had no problems with Vimla.
2021-05-01	Jo*****	Missing English translation! Makes it very difficult to use
Missing English translation! Makes it very difficult to use