User Centre +

Name: User Centre +
Rating: 1.8333334 (8559 reviews)
Author: Vidéotron ltée

By: Vidéotron ltée

Your data usage, your balance, tutorials and more!

▶

Features & Capabilities

User Centre + is a free, easy-to-use Chrome extension designed specifically for Videotron customers. It helps you effortlessly check your invoice balance and monitor both mobile data and residential Internet usage, all in one place. Whether on mobile or tablet, this tool simplifies managing your account by allowing you to set up automatic payments, choose your invoice preferences, and manage data add-ons with just a few clicks.

New users can register quickly to access all features, and existing Customer Centre account holders can log in directly using their existing credentials. Helix customers can manage their services through a separate portal linked within the app. User Centre + streamlines your Videotron experience, putting your data usage and account balance at your fingertips.

User Growth & Download Statistics

App Communication

By:

Vidéotron ltée

Downloads:

3,214,122 4.04K

Rating:

1.83

(8,559) 2 new ratings

Version:

2.99 Last updated: 2023-10-31

Publisher country:

Email:

as*****@videotron.ca

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 32,537 ▼ 49

Other platforms

User Centre + (v2.7.0)

1.20

(2,265)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Vidéotron ltée

Google Play Store

https://play.google.com/store/apps/details?id=com.videotron.android.personas

Email:

as*****@videotron.ca

Website:

http://www.videotron.com

User Reviews

Reviews are largely negative, with frequent sign-in failures, endless loading loops, and occasional device instability. Many users cannot access account data or view usage/invoices, and some report the app hasn’t been updated for years. A small minority notes it can be useful or excellent when functioning, but positive experiences are rare. Overall, reliability and current maintenance are the key pain points.

Pros

When it functions, the app is useful for viewing account data and usage.
A small number of users describe the app as excellent when it works correctly.

Cons

Repeated sign-in failures; users cannot sign in or access account data.
Endless loading and never-ending loading screens; inability to reach information.
App crashes or causes device instability (e.g., screen orientation flips, freezes).
App appears outdated with last update in 2023 and overall poor QA on newer devices.
Even when signed in, the app often does not fetch account data or shows empty/inaccurate information.

Recent reviews

a été abandonné par l'entreprise

Tw*****, 2026-05-11

Brutal. It used to be a great app., now it's completely dysfunctional. Doesn't load or if and when it does constant errors or crashes or unable to load. Not to mention whatever those problems are doesn't recognize your log in and or password. How is that so inconsistent.