MyIEP

MyIEP is the official app that allows customers, project managers, and tradespeople to easily track their IEP orders, access related documents, and manage their after-sales service requests from their smartphones.

Designed for field use, the app offers a simple, fast, and intuitive experience, while bringing together all the essential information needed on a daily basis.

📦 Complete Order Tracking

- Detailed view of each order: status, key dates, alerts.

- Access to delivery notes and related documents.

- Progress tracking, site information, references, and history.

- Breadcrumb navigation to understand the progress of each project.

- Provide order tracking access for tradespeople and project managers.

📁 Document Management

- View plans, quotes, studies, and technical documents.

- Download directly from the app.

📍 Addresses and Account Information

- Manage and update delivery addresses.

- Access to your personal information and IEP contact details.

📆 Scheduling and Visibility

- View the projected schedule for your orders.

- Modify delivery dates.

- Better anticipation of shipping and delivery dates.

🛠️ Simplified Customer Service

- Create customer service requests directly from an order.

- Add photos and attachments via the camera.

- Track statuses (accepted, ineligible, pending information).

- Automatic notifications for each update.

🔔 Notifications and Alerts

- Be notified immediately if action is required.

- Automatic notifications, visual alerts, and emails based on events.

📲 Why MyIEP?

- An application designed for real-world needs.

- Quick access to essential tools, even on the go.

- Smoother communication with the IEP teams. - Clear, visual and structured tracking of all your orders.