Reviews of First Digital Card Mobile App

By: Vervent, Inc App

List of user reviews and ratings for First Digital Card Mobile App

Total ratings

3.36 (Rating count: 309)

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Review summary

Users largely praise the card's value and ease of obtaining it, with several noting it can help in emergencies and assist with building credit. However, the app struggles with repeated login and verification problems (biometric and one-time code issues) and frequent payment/billing difficulties. Many report instability after updates, compatibility issues on some devices, and accounts being suspended. Support experience is mixed, some praising responsive service, others calling it unhelpful. Overall, while the card concept is well-liked, the Android app's reliability and onboarding flow are significant pain points that hinder frequent use.

Pros

Useful emergency card that can help build credit.
Easy to obtain the card.
The app is informative and has positive reviews from some users.
The card is liked by users (positive sentiment like 'Love this card' and 'no problem with the card').
Some users report good customer service.

Cons

Frequent login/sign-in problems, including biometric failures and one-time code delivery/reset issues.
Payment and billing difficulties, such as declined payments and trouble paying bills.
App stability issues after updates, including errors, wireless issues, or being unable to open the app.
Registration and device compatibility problems (can't register or device not compatible).
Accounts being suspended without clear reasons.

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User Reviews

Recent rating average: 2.00

All time rating average: 3.36

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66% (54)

Date	Author	Comment
2026-06-20	sp*****	have had a wond byerful experience with First Digital.😀
have had a wond byerful experience with First Digital.😀
2026-06-06	Br*****	trouble at login
trouble at login
2026-05-23	Te*****	I doesn't$149 and have a $348 ball. be careful with this company. thru are horrible. I paid my payment one day after the due date. and they charged me$30. so I had to pay$85 for one payment. and I only spent$149. I still have a balance of$348. I would not suggest this card at all.
I doesn't$149 and have a $348 ball. be careful with this company. thru are horrible. I paid my payment one day after the due date. and they charged me$30. so I had to pay$85 for one payment. and I only spent$149. I still have a balance of$348. I would not suggest this card at all.
2026-05-17	Br*****	Sorry to hear you are having issues with your app. Please contact a real developer! They'd be happy to assist you with fixing your worthless app which NEVER EVEN WORKED since it was released 4 years ago. Youve got alotta nerve responding to all these bad reviews, asking them to call, acting like you care & want to help. The FIRST reviews are LITERALLY complaints about the biometrics not working (& STILL DONT!) Even worse, it makes you enter an SMS code after every new page. Straight garbage!
Sorry to hear you are having issues with your app. Please contact a real developer! They'd be happy to assist you with fixing your worthless app which NEVER EVEN WORKED since it was released 4 years ago. Youve got alotta nerve responding to all these bad reviews, asking them to call, acting like you care & want to help. The FIRST reviews are LITERALLY complaints about the biometrics not working (& STILL DONT!) Even worse, it makes you enter an SMS code after every new page. Straight garbage!
2026-05-12	Al*****	Needs improvement.
Needs improvement.
2026-05-02	Mi*****	Card is practically useless for real-world transactions. If a terminal expects chip or tap like it’s not 2008 anymore, this thing folds instantly. Online purchases? Forget it. Doesn’t work on Amazon, doesn’t work at Walmart, and apparently doesn’t work at the very "partnered" stores they advertise in their own app. Outside the U.S.? Also no, because why stop there. So what you actually get is a “credit line” that exists mostly in theory, paired with a $95 fee for the privilege of plastic.
Card is practically useless for real-world transactions. If a terminal expects chip or tap like it’s not 2008 anymore, this thing folds instantly. Online purchases? Forget it. Doesn’t work on Amazon, doesn’t work at Walmart, and apparently doesn’t work at the very "partnered" stores they advertise in their own app. Outside the U.S.? Also no, because why stop there. So what you actually get is a “credit line” that exists mostly in theory, paired with a $95 fee for the privilege of plastic.
2026-04-26	RO*****	my only complaint is it doesn't update your balance. other than that it is an amazing app
my only complaint is it doesn't update your balance. other than that it is an amazing app
2026-04-24	Mi*****	dont waste your time with first digital. dont bother asking to speak to a supervisor. They will transfer you right back to the same moron that answered the phone.
dont waste your time with first digital. dont bother asking to speak to a supervisor. They will transfer you right back to the same moron that answered the phone.
2026-04-23	Ro*****	terrible app experience smh when I called they told me to just use the website which I dont wanna do but it is what it is, I wouldnt use them if I had the choice again
terrible app experience smh when I called they told me to just use the website which I dont wanna do but it is what it is, I wouldnt use them if I had the choice again
2026-04-22	Va*****	Could set up online account
Could set up online account