VERTICALITÉ AFRIQUE

Welcome to the official VERTICALITÉ AFRIQUE app, designed to connect customers and technicians to simplify elevator management, service calls, and maintenance.

The app offers a secure space to report incidents, track service calls, view administrative documents, and stay informed about company news.

## Customer Area

Customers have dedicated access allowing them to:

* Quickly report a breakdown or malfunction.
* Check the status of their requests.

* Access their quotes and invoices.

* Receive important notifications regarding their equipment.

* View news and communications from VERTICALITÉ AFRIQUE.

All information is accessible from a secure personal area.

## Technician Area

The app is also a work tool for VERTICALITÉ AFRIQUE technicians.

Depending on their assigned permissions, technicians can:

* View the interventions assigned to them.

* Instantly receive new intervention requests.

* Access the necessary information on the equipment involved.

* Update the status of interventions.

* Record actions performed on-site.

* Close an intervention once it is completed.

* Communicate effectively with company teams.

This centralized information improves team responsiveness and enables better operational monitoring.

## Real-time Notifications

Receive notifications for:

* New reports.
* Scheduled interventions.

* Available quotes.

* New invoices.

* Important company information.

## Simplified Management

With VERTICALITÉ AFRIQUE, all information related to your equipment and interventions is centralized in a single application.

The goal is to improve service quality, reduce processing times, and facilitate communication between customers, technicians, and administrative teams.

## Security

Data is accessible only to authorized users. Each account has an access level tailored to its role (customer or technician), guaranteeing the confidentiality of information.

Download VERTICALITÉ AFRIQUE today and benefit from a modern, secure, and high-performance solution for managing service calls, equipment, and the relationship between customers and technical teams.