Reviews of ViewPoint Mobile

By: Vertical Communications App

List of user reviews and ratings for ViewPoint Mobile

Total ratings

2.02 (Rating count: 144)

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Review summary

Users rely on ViewPoint Mobile for work calls and voicemail access, appreciating its call handling features. However, many report it frequently crashes, especially on newer Android devices like Samsung S21 with Android 11/12. Call quality issues and microphone sensitivity force users to speak loudly. Limited functionality and poor WiFi connectivity are common complaints. Lack of updates and poor developer support frustrate users. Overall, while useful in theory, the app suffers from significant stability and compatibility problems that impair its usability.

Pros

Allows making and receiving calls and listening to voicemails.
Useful for work, especially for users wanting to separate personal and work calls.
User friendly interface with decent voice call quality on some devices.

Cons

Frequent crashes and freezing, especially when opening the app or listening to voicemails.
Poor call quality and microphone sensitivity requiring users to raise their voice.
Does not work properly on newer Android versions (Android 11 and 12) and recent Samsung models.
Cannot perform advanced functions like parking callers; limited voicemail access only to own mailbox.
Connectivity issues on home WiFi; requires corporate WiFi or mobile data to function properly.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.02

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65% (13)

Date	Author	Comment
2022-04-23	Co*****	It rings, 10 minutes after the call comes thru. So that's something.
It rings, 10 minutes after the call comes thru. So that's something.
2021-12-27	Se*****	I use this app for work alongside the application on my computer. The app works in that you can make and take phone calls and listen to voice messages. However there are some limitations to the app. For instance you cannot park a caller with the app, only place them on hold. You can only listen to messages in your own voice mail box, so you have to transfer messages from any other VM boxes you have. Lastly, the app freezes and crashes frequently requiring you to restart the app every other call.
I use this app for work alongside the application on my computer. The app works in that you can make and take phone calls and listen to voice messages. However there are some limitations to the app. For instance you cannot park a caller with the app, only place them on hold. You can only listen to messages in your own voice mail box, so you have to transfer messages from any other VM boxes you have. Lastly, the app freezes and crashes frequently requiring you to restart the app every other call.
2021-12-20	Eu*****	This app does not work. I have a Galaxy S21 and the app crashes Everytime I open it. I used to use it on my S8 and it at least worked a little, but call quality was awful and it wouldn't let you view IMs someone sent you. Don't waste your time with this app.
This app does not work. I have a Galaxy S21 and the app crashes Everytime I open it. I used to use it on my S8 and it at least worked a little, but call quality was awful and it wouldn't let you view IMs someone sent you. Don't waste your time with this app.
2021-12-20	Sk*****	It stopped working. Doesn't even seem like it's trying to do anything anymore. Garbage app.
It stopped working. Doesn't even seem like it's trying to do anything anymore. Garbage app.
2021-11-30	Bi*****	Update: Still doesn't work with One UI 4.0/Android 12... Please fix this!!! This app doesn't open at all on my s21 ultra or galaxy tab 7+...
Update: Still doesn't work with One UI 4.0/Android 12... Please fix this!!! This app doesn't open at all on my s21 ultra or galaxy tab 7+...
2021-11-20	Er*****	DO NOT BUY! The app does not work on any android device I have ever used, nor do I know of anyone it works for. It immediately crashes upon opening. I was told it only works on devices made before 2013. The company doesn't care about any issues you may have. Call quality for our remote workers is so bad they can't use the desk phone and have to forward all calls to their personal phones. Horrible app, horrible company. Stay away.
DO NOT BUY! The app does not work on any android device I have ever used, nor do I know of anyone it works for. It immediately crashes upon opening. I was told it only works on devices made before 2013. The company doesn't care about any issues you may have. Call quality for our remote workers is so bad they can't use the desk phone and have to forward all calls to their personal phones. Horrible app, horrible company. Stay away.
2021-10-25	Ga*****	This app no longer works on my Samsung galaxy s20. No updates in over 2 years
This app no longer works on my Samsung galaxy s20. No updates in over 2 years
2021-09-14	ar*****	Keeps on crashing when playing voice-mail, doesn't work only on wifi not on mobile data, outdated app
Keeps on crashing when playing voice-mail, doesn't work only on wifi not on mobile data, outdated app
2021-08-24	La*****	Crashes pretty much immediately, won't stay open. I have a Samsung Note 20 5G, SM-N981U. Is there an upgrade available please??
Crashes pretty much immediately, won't stay open. I have a Samsung Note 20 5G, SM-N981U. Is there an upgrade available please??
2021-02-06	Li*****	I went from Samsung s9+ to Samsung s21 and found out the newest version of the app does not work on home wifi. It wants you to connect to corporate wifi to make out going calls.
I went from Samsung s9+ to Samsung s21 and found out the newest version of the app does not work on home wifi. It wants you to connect to corporate wifi to make out going calls.