Features & Capabilities

Defensoria RJ - Public Defender's Office in Your Hand

Defensoria RJ is a dedicated app that connects you directly to the Public Defender's Office of Rio de Janeiro, making legal assistance more accessible and convenient. Designed for the digital age, it allows users to quickly access essential services and information right from their mobile devices.

Key features include easy registration and identity verification, scheduling both remote and in-person appointments, submitting relevant documents, and managing your appointments including rescheduling or canceling. The app also facilitates communication with the Ombudsman and provides real-time tracking and updates on your legal processes, subpoenas, and actions filed.

This app complements existing access channels like the Citizen Relationship Center (CRC) phone line and physical offices across the state, enhancing your ability to seek help and receive timely feedback regarding your case directly through your smartphone.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Defensoria Pública do Estado do Rio de Janeiro
Google Play Store
https://play.google.com/store/apps/details?id=com.verdecidadao
Email:
de*****@defensoria.rj.def.br
Website:
http://www.defensoria.rj.def.br/

User Reviews

Users appreciate that the app provides a functional public service and the initiative to digitize legal aid. However, many face issues like not receiving verification codes, app freezing during critical actions, difficulties uploading documents, long appointment wait times, and a confusing interface. These problems hinder the app's effectiveness and user experience, leading some to view it as unreliable or useless despite its potential.
Pros
  • The app represents a functioning public service, which is seen as positive by some users.
  • Allows scheduling of initial meetings in some cases.
  • The app's creation is appreciated as a useful initiative despite its flaws.
Cons
  • Issues with receiving verification codes via email, preventing users from accessing the app.
  • App frequently freezes or gets stuck on loading screens, especially when canceling appointments or accessing cases.
  • Uploading required documents within the app is problematic and often fails.
  • Long waiting periods for appointments (3 to 6 months) leading to frustration.
  • App interface is confusing and lacks sufficient options, reducing usability.
Recent reviews
É um milagre ver um serviço público funcionando.
by Jo*****, 2024-03-01

Prezado(a), bom dia. Dia 24/12/2023. Favor, tenha cuidado com a defensoria pública RJ. Além do cidadão enviar todas as informações de renda, conseguir agendar a primeira reunião, entre 3 a 6 meses. Depois de você ter várias etapas. Aí dizem que você não pode ser atendido via defensoria rj. E oferecem serviços particulares de advocacia. Me senti roubado. Dica: Fazer um novo processo, definir etapadas de zero. O quê existe hoje não funciona. Perda de tempo. Portanto, cuidado. Respeitosamente,
by Da*****, 2023-12-24
View all user reviews ›

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