FieldMate

FieldMate is the job book for field service technicians. Keep every customer, every
service visit and every follow-up date in one place, so nothing slips and no customer
has to remind you.

Built for AC and appliance technicians, water purifier and RO servicing, pest control,
plumbing, electrical work, generator and equipment maintenance, and any trade that
runs on repeat service visits.

WHY TECHNICIANS USE IT

Repeat service work lives or dies on follow-ups. A customer serviced in January needs
you again in May, and if that date only exists in a notebook or your head, the job
goes to whoever called them first. FieldMate holds those dates and reminds you before
they pass.

CUSTOMER RECORDS
- Save customer name, phone number and address in seconds
- Autofill the address from your current location instead of typing it
- Set a service cycle per customer, so the next visit date is calculated for you
- Mark customers as one-time or AMC (annual maintenance contract)
- Full service history for every customer, always at hand on site

SERVICE REMINDERS
- Automatic next-service dates from each customer's service cycle
- Reminder notifications before a service falls due
- See what is due today, this week and overdue at a glance
- Reminders survive a phone restart

LOG WORK ON SITE
- Record a service visit in a few taps while you are still at the job
- Attach a voice note instead of typing when your hands are dirty
- Tick off the work done: filter changed, membrane checked, cleaning, leakage fixed
- Record the amount charged
- Generate a PDF service receipt and send it to the customer

REACH CUSTOMERS FAST
- One tap to call a customer from their record
- One tap to message them on WhatsApp
- Share receipts and service details straight from the app

WORKS OFFLINE
Basements, terraces, plant rooms and lift shafts do not have signal. FieldMate keeps
working without a network and syncs your visits, customers and recordings the moment
you are back online. Nothing is lost while you wait for bars.

SEE HOW THE BUSINESS IS DOING
- Dashboard with services completed, revenue and what is coming up
- Reports and charts across time periods
- Spot which customers are overdue and which are your steady earners

HINDI AND ENGLISH
The whole app is available in Hindi and English. Switch any time from your profile.

TEAM WORK
Technicians receive services assigned to them, complete the job on site and the record
syncs back automatically.

SIGN IN
Sign in with your phone number and a one-time SMS code. No password to remember or
reset on site.

PRIVACY AND YOUR DATA
Your customer list is yours. We do not sell it and we do not share it with other
companies. Location is used only to autofill a customer address, and only when you tap
the button. Voice notes are attached to your own service records. You can delete your
account and all associated data from inside the app at any time.

Privacy policy: https://www.fieldmate.mypip.in/privacy
Delete your account: https://www.fieldmate.mypip.in/delete-account

SUBSCRIPTION
FieldMate offers paid plans. Payments are handled by Cashfree. Plan details and pricing
are shown in the app before you pay.

Questions or feedback? Reach us through the app and we will get back to you.