Vazifem

Name: Vazifem
Author: Haldun Suphi Seyhun

By: Haldun Suphi Seyhun

Easily manage grave maintenance remotely and track the process with photos.

Features & Capabilities

PURPOSE OF THE APPLICATION

Vazifem is a platform in Turkey that connects families with grave maintenance service providers. Initially, services are provided by the application operator, but there are plans to expand to include local service providers in the future.

Maintaining the graves of our loved ones requires regular effort — cleaning, planting flowers, maintaining gravestones, etc. Some families live far away and cannot visit frequently. However, even families living in the same city cannot go to the cemetery every week to check if the maintenance is being done properly. This is not only a practical challenge but also a serious trust issue — when you pay someone for grave maintenance, there is no way to verify that the work is actually being done.

2. PHOTO VERIFICATION SYSTEM

Vazifem solves this trust issue. All service photos must be taken on-site by the service provider with a camera in real-time — uploading from galleries is prevented. This way, users obtain concrete evidence that their loved one's grave is truly being maintained.

Verification process for each service:

Service provider uploads a photo of the grave's location.
Customer confirms that the correct grave has been selected.
Start photo uploaded when service begins.
End photo uploaded when service is complete.
Customer reviews these photos and approves or rejects the service.

For subscription-based services, each maintenance period follows the same verification process.

3. BASIC USER FLOW

When users create a service request, they first choose between a one-time or subscription option, then select the desired services, enter cemetery and grave information, add information about the deceased person, review the request, and submit it. Popular services are also offered on the main page for quick access.

After a request is created, service providers send price quotes. Users can compare the quotes and choose the one that best suits them. Once the quote is accepted, the service provider visits the cemetery and the photo verification process begins.

Users can:

Create a one-time or subscription service request
Receive and compare offers from service providers
Track the process with before/after photos taken on-site
Approve or reject the service based on photos
View past orders with all photo history
4. NOTIFICATIONS

Users receive instant notifications at every stage of the process:

When a new offer arrives
When a location photo is uploaded
When the service starts
When the service is completed
When confirmation is required

All notifications include a link to the relevant page within the application.

5. PAYMENTS

All services are performed physically at the cemetery. There is no digital product sales within the application. Payments are made outside the application via bank transfer. An in-app payment system is not used.

6. ACCOUNT DELETION

Account deletion can be done directly within the application and does not require contacting the support team.