Vancity

Name: Vancity
Rating: 3.3194444 (5857 reviews)
Author: Vancouver City Savings Credit Union

By: Vancouver City Savings Credit Union

Put your money where your values are

This app was removed from Google Play Store on 2026-04-15

Features & Capabilities

Vancity offers a full-service mobile banking app designed to help you put your money where your values are. As a values-based financial co-operative, Vancity empowers members to thrive financially, socially, and environmentally.

Key features include QuickView for instant balance checks without logging in, mobile cheque deposits to save time, and access to over 4,000 ding-free® ATMs across Canada. The app also supports easy transaction searches with advanced filters, fast and fair loans in under 10 minutes, convenient bill payments with payee management, and seamless INTERAC e-Transfers® for sending and receiving funds. Messaging, alerts, and strong security measures ensure your financial information stays safe. Vancity prioritizes community-focused and secure banking that aligns with your principles.

User Growth & Download Statistics

App

By:

Vancouver City Savings Credit Union

Downloads:

473,123

Rating:

3.32

(5,857)

Version:

17.30.1 Last updated: 2025-10-15

Version code:

2017300019

Creation date:

2013-12-09

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_VISUAL_USER_SELECTED Moderate risk

Size:

176.17MB

Email:

fe*****@vancity.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-04-15

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Vancouver City Savings Credit Union

Google Play Store

https://play.google.com/store/apps/details?id=com.vancity.mobileapp

Email:

fe*****@vancity.com

Website:

https://www.vancity.com/mobileapp

User Reviews

Reviews largely criticize Vancity's Android app for login failures, slow performance, and a confusing redesign. Many users report being unable to sign in, being locked out, or having the app freeze at startup. The new UI is described as slower and over-engineered, with difficult navigation and missing features like Quickview. E-transfer functions are frequently broken, and some express security concerns. A few note that navigation can be easier than the old app and that support staff can resolve issues, but overall usability remains a major complaint.

Pros

Improved navigation in the new app compared to the old version.
Updated UI rolled out and appreciated by some users.
App remains reliable when login works (positive note on stability).
Occasional positive support experiences (e.g., helpful staff resolving issues).

Cons

Frequent login problems and being locked out of the account.
Slow performance and long loading times / loading wheels.
Non-intuitive, cluttered UI with hard-to-use navigation and occasional white screens.
E-transfer features frequently broken or hard to use (autodeposit, notifications, default account saving).
Security concerns and perceived risk associated with the app.

Recent reviews

I can't tell if this app is a scam. When you open it, it immediately tries to redirect you to a website. Typical scam protocol! If this app is legit, with so many scams around, expecting your customers to enter their bank details in this suspect situation is very poor practice.

Ch*****, 2026-04-03

I like this version better than the new digital app version...we can't even use this one anymore...there was absolutely nothing wrong with it....at one point I will use Coast Capital Savings as my main bank account, they have an excellent app/website that's been working perfectly for years and also user friendly, they definitely have not ruined it unlike Vancity.

Cr*****, 2026-03-31

big downgrade from the previous app; no more quick view, it does not save your preferences (say for which account you want e transfers to default to). it makes you verify your device about 80% of the time. Vancity has gone from the best banking app to the worst.