National Express Coach

Name: National Express Coach
Rating: 3.8214285 (11987 reviews)
Author: National Express Ltd

By: National Express Ltd

National Express Coach app makes managing travel on your mobile easy.

Features & Capabilities

The National Express Coach app simplifies UK coach travel management by offering an all-in-one mobile solution. Users can quickly search and book journeys across hundreds of towns, cities, and airports in the UK. Tickets purchased through the app are stored in "My Bookings" and accessible offline, making travel hassle-free.

Stay updated with the Coach Tracker feature that provides real-time timetables and journey progress. The app also supports easy ticket retrieval from any device and integration with Android wallets. Sharing booking details with friends and family is seamless via social media platforms and messaging apps. Recent journeys can be quickly accessed and re-booked, ensuring convenience for frequent travelers.

User Growth & Download Statistics

App

By:

National Express Ltd

Downloads:

2,410,256 4.16K

Rating:

3.82

(11,987) 12 new ratings

Version:

4.3.5 Last updated: 2026-06-10

Version code:

Creation date:

2014-05-16

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

11.74MB

Email:

di*****@nationalexpress.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-04

Compare stats and ranking:

Ranking

# 39,185 ▼ 27

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

National Express Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.utrack.nationalexpress

Email:

di*****@nationalexpress.com

Website:

http://www.nationalexpress.com

User Reviews

Overall, users praise the app for ease of use and straightforward booking, with reasonable fares and perceived travel reliability. However, many reports center on login/authentication problems, confusing or misnamed stations, search/filter issues, app instability, unreliable tracking, and unexpected subscription charges. Key improvements needed include simplifying login, fixing search mappings, stabilizing performance, ensuring real-time updates, and clarifying any charges.

Pros

Easy to use and user-friendly interface
Quick and straightforward ticket booking / search experience
Generally reliable travel option (seat availability) compared to trains
Reasonable pricing / fares

Cons

Login/authentication issues (login failures, sign-up problems, credentials not saving, ticket retrieval timeouts)
Search and station mapping inconsistencies (names differ from website, poor filtering, no matches)
App instability and performance problems (clunky, unstable, timeouts, foreground issues)
Tracking not functioning or not updating in real time
Unexpected charges or subscription-related issues (monthly charge)

Recent reviews

They're late and had to wait on the phone more than 5 minutes, which was supposed to be an urgent call as the bus wasn't trackable. Their service is really bad.