Whapi

Whapi turns WhatsApp into your storefront's busiest sales channel. Connect your WhatsApp Business number to your Shopify store and give your whole team a shared inbox to answer questions, send products, and close orders — without switching apps.

BUILT FOR SHOPIFY MERCHANTS
• Send catalog products and product lists straight into the chat. Customers tap, browse, add to cart, and check out.
• Cart messages from customers turn into Shopify draft orders automatically, with a paid-invoice link ready to send.
• Customer profile and previous purchases sit right next to the conversation.

MADE FOR TEAMS
• Assign conversations to specific agents or use round-robin / least-loaded auto-assignment.
• Add private team notes that customers never see.
• Organize threads with labels.
• Real-time updates: every reply, status change, and assignment is reflected instantly across phone, web, and other agents' screens.

FULL MESSAGING POWER
• Send and receive text, images, videos, voice messages, documents, locations, and reactions.
• Reply to specific messages with a swipe.
• Quoted-message previews and read receipts, just like WhatsApp itself.

STAY ON TOP OF EVERY CUSTOMER
• Unread badge across the inbox.
• Push notifications for new messages — even when the app is closed.
• Quick search across customers and message content.

PRIVACY & RETENTION
• Messages are encrypted in transit.
• Server retention is 30 days; older history is automatically removed.
• You control which team members can see which conversations.

Whapi works with your existing WhatsApp Business number — no migration, no copy-paste. Built for store owners and customer-support teams who live in WhatsApp and Shopify.