Reviews of Urbanice

By: Urbanice Developer App

List of user reviews and ratings for Urbanice

Total ratings

4.78 (Rating count: 3,225)

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Review summary

Users appreciate Urbanice's user-friendly design, parcel notification features, and responsive support team. However, multiple reports highlight frequent app crashes, login and sign-up difficulties, insufficient notification alerts, and privacy concerns regarding sensitive questions and data collection. Performance issues such as lag and freezing during use are also noted. While the app offers useful community features, technical stability and privacy practices require improvement according to several users.

Pros

User-friendly and easy to use interface.
Helpful features for parcel retrieval including parcel notifications and QR code scanning.
Responsive and supportive customer service team that addresses issues promptly.
Includes convenient condo announcements and communication features.
Regular updates and feature improvements based on user feedback.

Cons

App crashes frequently after recent updates, causing usability issues.
Notification problems such as failure to show badge or sound alerts.
Issues with signing up or logging in, including Facebook login problems.
Concerns over privacy and data collection, especially sensitivity around personal medical questions and data tracking.
App performance issues like slowness and occasional freezing when typing or posting.

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User Reviews

Recent rating average: 2.70

All time rating average: 4.78

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40% (8)

Date	Author	Comment
2024-01-19	ma*****	App does not show notification either badge or sound. The all notificitation setting is on. It has been happened since last few weeks. I have reinstalled app, but problem is still not fixed yet. Please help.
App does not show notification either badge or sound. The all notificitation setting is on. It has been happened since last few weeks. I have reinstalled app, but problem is still not fixed yet. Please help.
2023-07-07	To*****	The earlier version had deep access to your phone, including contact list, etc. That's woe i never installed it. Now, suddenly, there is no data access at all? Why do I need to sign up?
The earlier version had deep access to your phone, including contact list, etc. That's woe i never installed it. Now, suddenly, there is no data access at all? Why do I need to sign up?
2023-01-27	Sh*****	The app is too slow when typing posts or just hangs. Also, Niti should be able to access the resident's complaints posts in the app, so niti can respond to the post threads.
The app is too slow when typing posts or just hangs. Also, Niti should be able to access the resident's complaints posts in the app, so niti can respond to the post threads.
2022-11-24	Ar*****	App starts to invade users privacy too much! You have no right to ask sensitive medical related questions to users! It should show me notifications when new parcel arrives, and sometimes display important announcements from juristic. Nothing else! UPDATE: application claims not to collect or share any data with 3rd parties. I have just installed app tracking protection (thank you Duckduckgo) and Urbanice is on the TOP of the list - sends a lot of analytics data to the company named OneSignal!
App starts to invade users privacy too much! You have no right to ask sensitive medical related questions to users! It should show me notifications when new parcel arrives, and sometimes display important announcements from juristic. Nothing else! UPDATE: application claims not to collect or share any data with 3rd parties. I have just installed app tracking protection (thank you Duckduckgo) and Urbanice is on the TOP of the list - sends a lot of analytics data to the company named OneSignal!
2022-08-26	DA*****	Friendly user app. Click and sync data to fast. Easy for user-admin and end-user. Good Support team. None service Fee.
Friendly user app. Click and sync data to fast. Easy for user-admin and end-user. Good Support team. None service Fee.
2021-11-19	Sn*****	Cannot post message when click into app from notification.
Cannot post message when click into app from notification.
2021-09-07	Ma*****	App is currently asking users about their vaccination status! Yes yes. i know providing an answer it's optional... But i believe you have no right to ask people about such personal information!
App is currently asking users about their vaccination status! Yes yes. i know providing an answer it's optional... But i believe you have no right to ask people about such personal information!
2021-06-18	Al*****	Convenient app, but there should be a block function in the social section. I prefer not to receive useless spam from building co-owners. Maybe a way to opt out of social entirely?
Convenient app, but there should be a block function in the social section. I prefer not to receive useless spam from building co-owners. Maybe a way to opt out of social entirely?
2021-06-14	Nu*****	useful app and lots of good features fkr parcel reteivement and condo announcements, can improve on utility bills function
useful app and lots of good features fkr parcel reteivement and condo announcements, can improve on utility bills function
2021-05-12	ธี*****	I have face some application privacy problem, but support team solve by fix in their backend instantly. You guys deserved 5 stars rated!
I have face some application privacy problem, but support team solve by fix in their backend instantly. You guys deserved 5 stars rated!