Reviews of UPS Global Pickup & Delivery

By: UPS App

List of user reviews and ratings for UPS Global Pickup & Delivery

Total ratings

3.71 (Rating count: 228)

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Review summary

Many users experience significant login problems and slow app performance with frequent crashes. Barcode scanning functionality is often unreliable, causing inconvenience. There are recurring complaints about poor delivery service, including lost or misdelivered parcels and lack of proper customer communication. However, some users find the app beneficial for business workers in tracking deliveries and see potential for route optimization improvements.

Pros

App provides advantages for business workers by identifying deliveries.
Has potential for route optimization and functionality improvements.
Possibility of tracking parcels through the app.

Cons

Cannot sign in or login issues are frequent.
Very slow app performance and frequent crashes.
Poor customer service and communication problems.
Barcode scanning is unreliable, often requiring manual entry.
Delivery service is unreliable, with parcels being lost or delivered to wrong addresses.

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User Reviews

Recent rating average: 2.00

All time rating average: 3.71

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64% (14)

Date	Author	Comment
2025-01-02	An*****	Worst app ever, cannot sign in at all
Worst app ever, cannot sign in at all
2024-11-23	Em*****	Your service is very poor, that's why your services can never be close to that of DHL.... The acronym is suppose to mean "United poor service" and not "United parcel service".
Your service is very poor, that's why your services can never be close to that of DHL.... The acronym is suppose to mean "United poor service" and not "United parcel service".
2024-11-15	Ja*****	What can brown do for you?
What can brown do for you?
2024-09-12	Md*****	Very bad service in the world
Very bad service in the world
2024-09-05	Le*****	How come pizza delivery guy can deliver to my address and global shipment and logistics service can not? Parcel is in status "address incorrect" and noone tries to contact me, noone answers my emails. This is incredible. Their site is absolute garbage so I went to try their app just to find that it's even worse because I cannot login. My user not found. Shame
How come pizza delivery guy can deliver to my address and global shipment and logistics service can not? Parcel is in status "address incorrect" and noone tries to contact me, noone answers my emails. This is incredible. Their site is absolute garbage so I went to try their app just to find that it's even worse because I cannot login. My user not found. Shame
2024-08-25	Sh*****	Doing good job! We like them.
Doing good job! We like them.
2024-05-10	Би*****	the parcel went to the other side of Europe before arriving at me, now I have to wait three days more than in DPD :(
the parcel went to the other side of Europe before arriving at me, now I have to wait three days more than in DPD :(
2024-04-08	De*****	Usually no probs Spot on unless theres a new driver/deliverer.
Usually no probs Spot on unless theres a new driver/deliverer.
2024-04-04	Gl*****	This is what I like about these major companies that hire these supposedly Tech persons I have to agree with what the last person said does anybody try this out it's a joke
This is what I like about these major companies that hire these supposedly Tech persons I have to agree with what the last person said does anybody try this out it's a joke
2024-03-07	Ja*****	Tracking numbers are not traceable threw PayPal or a regular UPS
Tracking numbers are not traceable threw PayPal or a regular UPS