MyFCRewards

Name: MyFCRewards
Rating: 2.1578948 (142 reviews)
Author: UpperClub Inc

By: UpperClub Inc App

Redeem and shop like never before

Overview

Google Play Store

Downloads

15,363 ▲ 53

Data as of 2026-08-09

Rating:

2.16

(142)

Version:

1.6.1

Last updated: 2026-04-21

Ranking

#472,283 ▼ 1,383

Overall

Features & Capabilities

MyFCRewards revolutionizes how you redeem and shop your First Citizens Rewards. Seamlessly use your rewards online, in-app, or in-store at over 46 million e-commerce sites and physical stores worldwide. Add your First Citizens Rewards Digital Card to your e-wallet for easy, contactless redeeming anywhere, anytime.

Earn and redeem miles as you spend every day while enjoying unprecedented flexibility. Combine miles with your Rewards Card, buy or transfer miles, and experience travel with no blackout dates or seat restrictions. Manage your account effortlessly with the app and get support anytime via our smart agent, including WhatsApp access. MyFCRewards offers unlimited options to maximize your rewards and elevate your shopping and travel experiences.

User Growth & Download Statistics

App Shopping

By:

Downloads:

Rating:

Version:

1.6.1 Last updated: 2026-04-21

Version code:

158

Creation date:

2020-07-24

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk

Size:

54.12MB

Email:

cv*****@wearenovae.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-09

Compare stats and ranking:

Ranking

# 472,283 ▼ 1,383

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

UpperClub Inc

Google Play Store

https://play.google.com/store/apps/details?id=com.upperclub.firstcitizens

Email:

cv*****@wearenovae.com

Website:

http://myfcrewards.com

User Reviews

While the MyFCRewards app promises a convenient way to manage miles and rewards, most users experience major frustrations registering and using the app. Common issues include inability to log in, app crashes, and failure to access rewards or booking features. Customer service is praised for being helpful but often unable to resolve core app bugs. Many users find the app unintuitive, buggy, and unreliable, which greatly diminishes satisfaction despite their desire to redeem rewards. Notifications and information pages often fail to load, causing additional confusion. Overall, the app needs significant improvements to meet user expectations.

Pros

Customer service representatives like "Alle" are responsive, knowledgeable, and willing to help resolve issues.
The app interface is generally described as user-friendly and easy to understand when it works.
Quick and helpful customer support is appreciated by some users.
The app offers convenient 24/7 availability according to a few users.
The concept of the rewards program and miles redemption is appealing to users who want to benefit from their spending.

Cons

Registration and account setup is repeatedly described as extremely frustrating, with many users unable to complete it despite multiple attempts.
The app frequently crashes, freezes, or fails to open after initial setup or installation.
Users often cannot access their rewards, miles balance, or redeem benefits due to app malfunctions or bugs.
Notifications and information links frequently do not work correctly, causing confusion and frustration.
There is poor follow-up and communication from customer service despite users reaching out multiple times for help.
The app's performance issues force users to rely on the website or laptop instead, but these methods also have issues and redirects back to the app.
Users complain of incorrect or mismatched card details showing up, causing concerns about account security and usability.

Recent reviews

Quick and helpful. Really appreciate the 24/7 availability. Very convenient!

Sh*****, 2024-12-13

The MYFC Rewards "alle" is responsive, knowledgeable, and goes above and beyond to resolve any issues. The app itself is user-friendly and reliable, but the outstanding customer service truly sets it apart. Highly recommend!"