Reviews of UPCIC Mobile

By: Universal Property

List of user reviews and ratings for UPCIC Mobile

Total ratings

2.81 (Rating count: 122)

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Review summary

UPCIC Mobile app users report frequent login difficulties, crashes, and missing essential features like payment history and making payments. Although some find it convenient to manage policies, the app suffers from synchronization issues and poor usability with unclear error messages and lack of in-app support. Some updates have improved functionality, but overall, the app needs significant improvements to be reliable and user-friendly.

Pros

The app provides a convenient way to manage insurance policy.
The app offers multiple options for users to interact with their insurance accounts.
After some fixes, the app works well for at least some users.

Cons

Frequent issues with logging in including activation pins and password creation problems.
App crashes frequently during use, including on sign-in and document upload.
Lack of key features such as payment history and inability to make payments through the app.
Synchronization problems with claim status and app not updating correctly.
Poor user experience with unclear error messages and no customer support within the app.

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User Reviews

Recent rating average: 2.20

All time rating average: 2.81

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19% (15)

Date	Author	Comment
2025-01-24	Ph*****	Slow response time
Slow response time
2025-01-13	Mi*****	Garbage. You can't even add the policy numbers 9 or 12 digits in the app. Needs a lot of improvements.
Garbage. You can't even add the policy numbers 9 or 12 digits in the app. Needs a lot of improvements.