Reviews of UnionPay APP

By: China UnionPay App

List of user reviews and ratings for UnionPay APP

Total ratings

2.49 (Rating count: 4,644)

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Review summary

User reviews cluster around onboarding barriers and verification failures, regional restrictions, and payment limits. While a couple of users praise the app and its tourist wallet concept, onboarding friction, cross-border OTP issues, and limited payment options dominate the feedback, with frequent login and stability complaints.

Pros

Great
I love it so much
Designed to link tourist cards to a prepaid/virtual TourCard wallet, functioning like an e-Money wallet

Cons

Registration and SMS/OTP verification frequently fail or hit daily limits
Regional availability is limited: many countries (e.g., Pakistan, Bangladesh, Malawi, Tajikistan, Saudi Arabia) are not supported for registration or OTP
Payment/top-up restrictions and card compatibility issues (low per-transaction limits, 3000 CNY top-up without verification, some cards failing to authenticate)
App reliability and login problems (login failures, installation/update glitches, poor onboarding flow)
Security/UX concerns (cannot use standard keyboard for login, password storage issues, security settings feel incomplete)

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User Reviews

Recent rating average: 1.90

All time rating average: 2.49

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71% (65)

Date	Author	Comment
2026-08-02	Gu*****	Play的野鸡旧版本就不能改版本号吗
Play的野鸡旧版本就不能改版本号吗
2026-07-29	Ab*****	i don't get code verification
i don't get code verification
2026-07-22	Sa*****	the application is completely a fraud. I charged my account 200RMB but I couldn't even use it in Metro. it doesn't have English support and the support is a stupid AI assistance that repeat only some options.
the application is completely a fraud. I charged my account 200RMB but I couldn't even use it in Metro. it doesn't have English support and the support is a stupid AI assistance that repeat only some options.
2026-07-19	um*****	not use
not use
2026-07-07	Aj*****	Good
Good
2026-07-07	Br*****	Wanted to register an account, but cannot receive the One time PIN.
Wanted to register an account, but cannot receive the One time PIN.
2026-06-29	Gi*****	buggy no cards accepted
buggy no cards accepted
2026-06-22	et*****	my onw
my onw
2026-06-20	Vl*****	It does not work as expected
It does not work as expected
2026-06-19	ab*****	不再更新了
不再更新了