Features & Capabilities

Umego is at the forefront of a retail renaissance in trusted advisor industries. Our unique AI-driven customer intelligence platform delves into consumer needs and behavior, creating local, personal, forward-looking, long-tail customer knowledge. This platform acts as a sponge, extracting customer intelligence that is often lost in the market. It then exposes, harnesses, institutionalizes, and activates this intelligence to optimize predictive brand experiences and drive revenue at scale.

Umego’s native app is designed for internal or external brand representatives—or brand ambassadors (BA). Customers use their cellphones and any communication channel that works for them—livestream video, SMS, phone call, the brand website, call center, or a visit to a brick-and-mortar store. Our hub-and-spoke application simplifies the customer journey while harnessing the power of our app.

The app includes:
- Customer-centric CRM
- Livestream video
- Voice capabilities
- Text messaging capabilities
- Phone calls
- Omnichannel commerce integration
- AI-driven behavioral science intelligence
- AI-driven social science intelligence
- Journey tagging and tracing
- Learning management system
- Real-time recommendations
- Propensity modeling
- Next-best action modeling
- Customer scoring
- Customer profile
- BA partnership
- Volume and velocity
- Journeys
- Engagements
- Bounce rate
- Purchases
- Forecasting
- AOV
- CLV

The BA can be anyone the organization authorizes to represent it within specific constituencies, including:

* Direct sales teams
* Store clerks
* Call center reps
* Partners
* Personal shoppers
* Stylists, affiliates
* Influencers
* Synthetic avatars

When a customer pairs with a BA, the app shares a BA V-Card with the customer. The V-Card includes all communication channels open to the customer and a calendar tool that enables the customer to schedule a future appointment with the BA. The brand ecommerce platform is fully integrated into the app, enabling smooth product recommendations and checkout processes.

Our multifaceted AI-driven customer intelligence platform enables the transformation of a Large Language Model (LLM) into a brand-specific language model (BLM) that delivers 1:1 predictive recommendations, propensity, next-best-action, follow-up action, AOV, and CLV intelligence to the BA about every customer. The app is embedded with training and coaching capabilities that help to empower the BA to build relationships, foster trust, empathy, care, and the art of anticipation, and create lifelong customer-brand relationships.

User Growth & Download Statistics

App
By:
Umego.ai developer
Downloads:
8 2
Version:
1.0.251 Last updated: 2026-04-14
Version code:
251
Creation date:
2026-03-25
Publisher country:
US US
Permissions:
  • android.permission.CALL_PHONE Very high risk
  • android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
  • android.permission.READ_PHONE_NUMBERS Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.MANAGE_OWN_CALLS High risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.BLUETOOTH_CONNECT Moderate risk
  • android.permission.DISABLE_KEYGUARD Moderate risk
  • android.permission.USE_FULL_SCREEN_INTENT Moderate risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • See more
Size:
53.11MB
Email:
co*****@umego.ai
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-08
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Umego.ai developer
Google Play Store
https://play.google.com/store/apps/details?id=com.umego.ai
Email:
co*****@umego.ai
Website:
https://www.umego.ai/

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