Reviews of UniFi Verify

By: Ubiquiti Inc. App

List of user reviews and ratings for UniFi Verify

Total ratings

4.83 (Rating count: 9,327)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

UniFi Verify is praised for easy, secure MFA and reliable TOTP codes across devices, often described as the 'just works' login method and a viable alternative to Google Authenticator. However, recurrent issues include unreliable push notifications and code delivery, onboarding failures requiring a different authenticator, and occasional overall reliability problems.

Pros

Easy to use and secure MFA; many users say it simply works for UniFi accounts.
Reliable generation and display of TOTP codes, helping avoid Google Authenticator issues.
Cross-device compatibility makes switching devices straightforward and frictionless.
Has served as a dependable alternative to Google Authenticator when it broke or slowed codes.

Cons

Push notifications and code delivery are unreliable, with reports of very few successful pushes and codes sometimes never arriving.
QR code onboarding/setup can fail, causing users to be forced to use another authenticator to access services.
Some users experience intermittent reliability or outright failures, making the app not work for them in certain cases.

Upgrade to see all 91 reviews

User Reviews

Recent rating average: 2.50

All time rating average: 4.83

Upgrade to see all 91 reviews

31% (28)

Date	Author	Comment
2026-06-24	Ah*****	Excellent easy to use 👍
Excellent easy to use 👍
2026-06-21	Do*****	best system ever
best system ever
2026-06-20	Mi*****	excellent
excellent
2026-06-19	Da*****	Sync option and login is absolutely all over the place. I'm beyond frustrated
Sync option and login is absolutely all over the place. I'm beyond frustrated
2026-06-13	Mi*****	This just slows down management and some take several minutes to work...I already have a secure password and this is a time waster managing locally with vrowser pages never loading.. ever..
This just slows down management and some take several minutes to work...I already have a secure password and this is a time waster managing locally with vrowser pages never loading.. ever..
2026-06-09	Sp*****	Doesn't work - number not accepted as valid on the Unifi site
Doesn't work - number not accepted as valid on the Unifi site
2026-06-08	Wh*****	even my mates who work it and tech hate this brand and their ecosystem of bad UI. how am I meant to scan a QR with one app, on the same phone from a different app? mental behaviour
even my mates who work it and tech hate this brand and their ecosystem of bad UI. how am I meant to scan a QR with one app, on the same phone from a different app? mental behaviour
2026-05-31	La*****	Does not work. I tried to login to the new Unifi OS Server, it sends the prompt to the app but I still don't have permission. I'm the admin of my home network. Terrible.
Does not work. I tried to login to the new Unifi OS Server, it sends the prompt to the app but I still don't have permission. I'm the admin of my home network. Terrible.
2026-05-26	cl*****	used to work just fine, now I get sent through loops and given secret codes that don't work with unclear instructions.
used to work just fine, now I get sent through loops and given secret codes that don't work with unclear instructions.
2026-05-23	Da*****	Does the trick
Does the trick