Reviews of Connect

By: United Group B.V. App

List of user reviews and ratings for Connect

Total ratings

2.53 (Rating count: 959)

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Review summary

Across reviews, Connect is described as unstable and largely non-functional. The top recurring problems are frequent crashes and inability to operate, repeated login/authentication failures, and router compatibility with the device list not opening or being accessible. Users also report missing features after updates and unhelpful customer support. Overall, the app fails to provide a reliable or usable experience for most users.

Pros

Cons

Frequent crashes and instability: the app often doesn't work and crashes, with the device list sometimes not opening.
Login/authentication problems: cannot log in with correct credentials; app asks again for login or says account doesn't exist; some users report password issues.
Router compatibility and device list issues: many users see 'Router not supported' and cannot see or manage connected devices.
Limited functionality and missing settings: after updates, users can see connected devices but can't control internet, edit network options or save changes.
Poor or unhelpful support and ongoing unresolved issues: users report support not addressing problems or taking long to respond.

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User Reviews

Recent rating average: 1.90

All time rating average: 2.53

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82% (60)

Date	Author	Comment
2026-08-23	le*****	Internet Pause option doesn't work at all, no automatic device recognition and identification you have to do it all yourself, and the "Optimize Wi-Fi" option messed up my router settings I had to call support... all in all very bad app performance..
Internet Pause option doesn't work at all, no automatic device recognition and identification you have to do it all yourself, and the "Optimize Wi-Fi" option messed up my router settings I had to call support... all in all very bad app performance..
2026-08-17	pa*****	best
best
2026-08-01	Mi*****	Ups... Beskorisno kao i većina drugih stvari od Telemacha
Ups... Beskorisno kao i većina drugih stvari od Telemacha
2026-07-01	Si*****	Jel radi nekom aplikacija ? pokusavam vec nedelju dana da se log_inujem
Jel radi nekom aplikacija ? pokusavam vec nedelju dana da se log_inujem
2026-04-02	Mi*****	The name of this app should be Oops something is wrong.
The name of this app should be Oops something is wrong.
2026-03-08	Il*****	Aplikacija ne radi !
Aplikacija ne radi !
2026-02-26	So*****	Užasno nestabilna aplikacija, 90% vremena ne radi i ne može da otvori listu uređaja. Katastrofa.
Užasno nestabilna aplikacija, 90% vremena ne radi i ne može da otvori listu uređaja. Katastrofa.
2026-01-24	Jo*****	Beskorisna aplikacija, jedva da radi
Beskorisna aplikacija, jedva da radi
2025-12-27	Mi*****	Poštovani, NE PODRŽAVA 5GHz.
Poštovani, NE PODRŽAVA 5GHz.
2025-12-14	bu*****	Nekad je bolje nemati nikakvu aplikaciju nego izbaciti ovakvo đubre na tržište. Dešava mi se da pri logovanju unesem userneme i pass za koji znam da su tačni, i aplikacija me uporno vraća na ekran za logovanje. Kad nekako i uspem da uđem u aplikaciju, piše da moj ruter nije podržan. Zvao sam tehničku podršku da im kažem za to, kažu strpite se par nedelja, radimo na tome. Evo prošlo 4 meseca, i dalje ista priča. Ukinite ovu aplikaciju, nemojte da se sramotite više, prosečna ocena govori sve.
Nekad je bolje nemati nikakvu aplikaciju nego izbaciti ovakvo đubre na tržište. Dešava mi se da pri logovanju unesem userneme i pass za koji znam da su tačni, i aplikacija me uporno vraća na ekran za logovanje. Kad nekako i uspem da uđem u aplikaciju, piše da moj ruter nije podržan. Zvao sam tehničku podršku da im kažem za to, kažu strpite se par nedelja, radimo na tome. Evo prošlo 4 meseca, i dalje ista priča. Ukinite ovu aplikaciju, nemojte da se sramotite više, prosečna ocena govori sve.