Reviews of UCEMC

By: UCEMC APP App

List of user reviews and ratings for UCEMC

Total ratings

4.25 (Rating count: 70)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate UCEMC for its convenient online payment system, quick access to billing info, and improved experience over paper bills. However, several users report issues such as payment errors, limited card saving options, failure to receive alert notifications, and app compatibility problems with certain Android versions. Fixing these issues would enhance usability and satisfaction.

Pros

Convenient online payment feature
Easy access to view billing information immediately
Reliable app performance with consistent operation
Better user experience compared to receiving physical bills
User-friendly and trustworthy interface

Cons

Issues with the payment system, including failed payments but messages indicating success
App only saves one payment card and lacks ability to save multiple cards
Notifications and alerts, especially for energy usage, are not received on the phone as selected
App incompatibility with some Android versions causing launch failures
Payment issues related to CVV starting with zero, requiring users to pay via website instead

Upgrade to see all 20 reviews

User Reviews

Recent rating average: 4.00

All time rating average: 4.25

Upgrade to see all 20 reviews

25% (5)

Date	Author	Comment
2024-06-14	Fl*****	I update the app every time it's due for update but on the alerts notifications that's supposed to be sent to my phone doesn't happen. I have selected the alerts I want but for some crazy reason it will not let me select the energy daily usage to be sent to my phone. I don't always check my email so that's why I wanted to have the alerts to be sent to my phone. This needs to be fixed asap 😡
I update the app every time it's due for update but on the alerts notifications that's supposed to be sent to my phone doesn't happen. I have selected the alerts I want but for some crazy reason it will not let me select the energy daily usage to be sent to my phone. I don't always check my email so that's why I wanted to have the alerts to be sent to my phone. This needs to be fixed asap 😡
2023-08-21	Ni*****	Love it
Love it
2023-03-26	Co*****	Could have more options to help with. But all in all okay app.
Could have more options to help with. But all in all okay app.
2023-01-29	Vi*****	I love the convenience of paying online! My only request is... I wish they would fix it so they could save more than one card as a method of payment, instead of having to reenter the card you wish to use every time. Other than that, I absolutely love it
I love the convenience of paying online! My only request is... I wish they would fix it so they could save more than one card as a method of payment, instead of having to reenter the card you wish to use every time. Other than that, I absolutely love it
2022-10-26	ro*****	Quality app
Quality app
2022-08-19	Co*****	Great app. Answers all my questions
Great app. Answers all my questions
2022-05-07	Ca*****	I love this so much better than getting a bill at the mouth that says 500 and 68 dollars. Say you have 2 dollars and 5 Tony go put another 40 bucks on the electric bill prepaid is a lot better than getting a electric bill in the mail every month.
I love this so much better than getting a bill at the mouth that says 500 and 68 dollars. Say you have 2 dollars and 5 Tony go put another 40 bucks on the electric bill prepaid is a lot better than getting a electric bill in the mail every month.
2022-01-30	Ro*****	Easy access and able to view everything immediately
Easy access and able to view everything immediately
2021-08-21	Mi*****	Rip off don't waste your time if you think you'll actually win Cash. Needs to be reported to pay pal and google play store. Fraudulent
Rip off don't waste your time if you think you'll actually win Cash. Needs to be reported to pay pal and google play store. Fraudulent
2021-02-23	Da*****	Works right everytime love having this option without having to mail in my bill or go there myself
Works right everytime love having this option without having to mail in my bill or go there myself