UBA Secure Pass

Name: UBA Secure Pass
Rating: 3.8461537 (1441 reviews)
Author: United Bank for Africa Plc

By: United Bank for Africa Plc

The mobile token app for use on all the digital channels of UBA Plc

Features & Capabilities

UBA Secure Pass is a specialized mobile token application designed exclusively for users of UBA Plc's digital channels. It facilitates secure authorization of transactions and identity management across platforms such as UBA Internet Banking, Mobile Banking, and EmailMoni.

Uniquely developed with a do-it-yourself activation model, UBA Secure Pass allows customers to activate the app independently without needing to visit a physical UBA branch. This enhances convenience and empowers users to securely manage their banking activities anytime, anywhere.

User Growth & Download Statistics

App Privacy & Security

By:

United Bank for Africa Plc

Downloads:

1,120,057 28.93K

Rating:

3.85

(1,441) 51 new ratings

Version:

2.0.0 Last updated: 2024-11-15

Version code:

Creation date:

2024-11-15

Publisher country:

Permissions:

android.permission.INTERNET Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
com.google.android.providers.gsf.permission.READ_GSERVICES Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.android.vending.CHECK_LICENSE Safe
com.ubagroup.securepass.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

25.33MB

Email:

ub*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 62,615 ▲ 914

Other platforms

UBA Secure Pass (vv2.0)

1.90

(251)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

United Bank for Africa Plc

Google Play Store

https://play.google.com/store/apps/details?id=com.ubagroup.securepass

Email:

ub*****@gmail.com

Website:

https://ubagroup.com

User Reviews

Users generally praise the app for good usability, but recurring issues hinder access: login problems after changing devices, OTP/authentication failures (not eligible or not received), unclear USER ID guidance, onboarding/setup troubles, and a debit-card requirement for authentication. These blockers drive widespread frustration and reports of unreliability.

Pros

Positive overall sentiment; users frequently say they like the app and find it very good to use.
Good usability and pleasant user experience (descriptions include 'very nice' and 'excellent').
Some users note supportive help or assistance from support.
When it works, users report smooth performance with minimal delays.

Cons

Login/access issues after changing devices (users cannot access their accounts).
OTP/authentication failures: not eligible for OTP or OTP not received after trials.
Unclear USER ID requirements with little or no guidance or examples.
Onboarding/setup problems or sign-up failures.
Authentication dependence on a debit card, excluding users without one.

Recent reviews

not accepting logins

Ha*****, 2026-05-26

good

AB*****, 2026-05-25

Has never ever worked for me. always says invalid code/secure pass authentication. when I go to the bank, they provide a POS for me to do transfer and promise the secure pass will work in 24hrs. when next I need to use it, same old story