Reviews of 24pay

By: PTP Online App

List of user reviews and ratings for 24pay

Total ratings

3.70 (Rating count: 6,425)

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Review summary

Users rely on the app to buy bus tickets quickly, but face repeated reliability problems. The top issues are payments not producing tickets (sometimes duplicated charges), SMS/activation failures (especially for foreign numbers), unreliable QR scanning, and instability after updates. Fees and slow support further degrade the experience. When it works, it can be fast and unobtrusive, but overall reliability and customer support need significant improvement.

Pros

Core function of buying bus tickets is available and works when the app is functioning.
Payments are processed quickly, making the ticket purchase flow fast.
Ads are not intrusive, keeping the experience smoother when it works.
After issues or updates, the app can be restored to a working state (reliable recovery).

Cons

Payments often fail to generate a ticket and funds can be charged without a visible ticket, with duplicate charges reported.
Activation/verification SMS is frequently not received (including issues with foreign numbers), hindering account actions.
QR code scanning is unreliable and frequently fails, preventing ticket purchases.
Reliability issues after updates and server errors, including login problems and feature gaps.
Fees per transaction (a fixed fee plus a percentage) are a major drawback, with some users seeking cheaper alternatives.

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User Reviews

Recent rating average: 1.70

All time rating average: 3.70

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66% (99)

Date	Author	Comment
2026-07-23	Ma*****	Can't get past phone number verification because I don't receive the code
Can't get past phone number verification because I don't receive the code
2026-07-21	Ca*****	It is a very useful and easy to use application. Recommend
It is a very useful and easy to use application. Recommend
2026-07-13	St*****	Deloc intuitiv, meniuri gresite, optiunea de abonament nefuncționala pt Iași. Meniul wallet unde ai crede ca îți poți vedea metodele de plata si cardurile salvate doar arata o imagine cu un portofel si biletele deja cumparate inca active.
Deloc intuitiv, meniuri gresite, optiunea de abonament nefuncționala pt Iași. Meniul wallet unde ai crede ca îți poți vedea metodele de plata si cardurile salvate doar arata o imagine cu un portofel si biletele deja cumparate inca active.
2026-07-02	ne*****	app opens randomly
app opens randomly
2026-06-30	Za*****	se vede că e făcută de BT. odată băgat un card, te rogi de ea să îl schimbi cum te rogi de un politician să spună adevărul... Intr un final mă trimite la aplicația mama (BT ) care n are nici o treabă.
se vede că e făcută de BT. odată băgat un card, te rogi de ea să îl schimbi cum te rogi de un politician să spună adevărul... Intr un final mă trimite la aplicația mama (BT ) care n are nici o treabă.
2026-06-27	Pe*****	ah ce noroc powered by bt. 2 clickuri mai tarziu nu merge plata prin btpay, serios? dau click btpay, ca de aia o fi butonul acolo, malformed url :). dupa 10 secunde de scanat un qr pe care orice aplicatie il ia instant. o calitate exceptionala la fel ca fiecare produs bt. noroc ca are si reclame in prima pagina
ah ce noroc powered by bt. 2 clickuri mai tarziu nu merge plata prin btpay, serios? dau click btpay, ca de aia o fi butonul acolo, malformed url :). dupa 10 secunde de scanat un qr pe care orice aplicatie il ia instant. o calitate exceptionala la fel ca fiecare produs bt. noroc ca are si reclame in prima pagina
2026-06-25	Ia*****	nu înțelegeam de ce are atât de multe bug-uri aplicația. si apoi am văzut powered by bt și totul a avut sens
nu înțelegeam de ce are atât de multe bug-uri aplicația. si apoi am văzut powered by bt și totul a avut sens
2026-06-21	Cr*****	mai revin functionalitatile "dezactivate temporar"? sau dezinstalez?
mai revin functionalitatile "dezactivate temporar"? sau dezinstalez?
2026-06-17	*****	Every time you open the app, it displays an ad which is difficult to close. This is really inconvenient when buying bus tickets.
Every time you open the app, it displays an ad which is difficult to close. This is really inconvenient when buying bus tickets.
2026-06-15	Al*****	Nu se mai poate plăti transport public în Mun. Ploiești. Nu îmi mai e de folos. UNINSTALL
Nu se mai poate plăti transport public în Mun. Ploiești. Nu îmi mai e de folos. UNINSTALL