Reviews of 24pay

By: PTP Online

List of user reviews and ratings for 24pay

Total ratings

3.70 (Rating count: 6,360)

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Review summary

Users rely on the app to buy bus tickets quickly, but face repeated reliability problems. The top issues are payments not producing tickets (sometimes duplicated charges), SMS/activation failures (especially for foreign numbers), unreliable QR scanning, and instability after updates. Fees and slow support further degrade the experience. When it works, it can be fast and unobtrusive, but overall reliability and customer support need significant improvement.

Pros

Core function of buying bus tickets is available and works when the app is functioning.
Payments are processed quickly, making the ticket purchase flow fast.
Ads are not intrusive, keeping the experience smoother when it works.
After issues or updates, the app can be restored to a working state (reliable recovery).

Cons

Payments often fail to generate a ticket and funds can be charged without a visible ticket, with duplicate charges reported.
Activation/verification SMS is frequently not received (including issues with foreign numbers), hindering account actions.
QR code scanning is unreliable and frequently fails, preventing ticket purchases.
Reliability issues after updates and server errors, including login problems and feature gaps.
Fees per transaction (a fixed fee plus a percentage) are a major drawback, with some users seeking cheaper alternatives.

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User Reviews

Recent rating average: 1.10

All time rating average: 3.70

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65% (92)

Date	Author	Comment
2026-06-04	Da*****	4 Iunie 2026 Aplicatia inca nu functioneaza pentru card ING dar functioneaza pentru Unicredit. Dupa aproape 2 luni. Dezamagitor.
4 Iunie 2026 Aplicatia inca nu functioneaza pentru card ING dar functioneaza pentru Unicredit. Dupa aproape 2 luni. Dezamagitor.
2026-05-29	An*****	Pe zi ce trece devine mai inutilă. Nu mai poți plăti parcarea,
Pe zi ce trece devine mai inutilă. Nu mai poți plăti parcarea,
2026-05-26	Cr*****	First install, first try to login. Error: Data is null. This method or property cannot be called on null values. 3 stars until downgrade to 1 if not solved. Later edit: confirm it's working now. Second later edit: cannot enter the application after authentication. tired 2 times, even force stop, clear cache
First install, first try to login. Error: Data is null. This method or property cannot be called on null values. 3 stars until downgrade to 1 if not solved. Later edit: confirm it's working now. Second later edit: cannot enter the application after authentication. tired 2 times, even force stop, clear cache
2026-05-26	Fl*****	foarte multe situatii in care nu m-am putut loga in aplicatie
foarte multe situatii in care nu m-am putut loga in aplicatie
2026-05-26	Me*****	Fix your app. I just bought a ticket, and now the app won't let me login anymore. Also, there were instances in which I paid for a ticket, and I got one after my trip was already over.
Fix your app. I just bought a ticket, and now the app won't let me login anymore. Also, there were instances in which I paid for a ticket, and I got one after my trip was already over.
2026-05-20	Li*****	I got a fine because the app kept giving me errors when I tried to buy a bus ticket. I used this app a lot, but I won't be using it anymore. 👎🏼
I got a fine because the app kept giving me errors when I tried to buy a bus ticket. I used this app a lot, but I won't be using it anymore. 👎🏼
2026-05-08	Al*****	Luni de zile in mentenanță si servicii indisponibile. Si mesajul celor care detin aplicatia e copy paste intr-una de luni de zile. Bla bla implementăm schimbari reguli bla bla...
Luni de zile in mentenanță si servicii indisponibile. Si mesajul celor care detin aplicatia e copy paste intr-una de luni de zile. Bla bla implementăm schimbari reguli bla bla...
2026-05-07	Az*****	This actual piece of garbage of an app hasn't worked for close to a month what's even the point in the app existing when it doesn't work ever.
This actual piece of garbage of an app hasn't worked for close to a month what's even the point in the app existing when it doesn't work ever.
2026-05-05	Vi*****	doesn't work in Ploiești AGAIN! are you going to fix it soon? is it temporary? i need to know, so i can find another way for paying for transportation
doesn't work in Ploiești AGAIN! are you going to fix it soon? is it temporary? i need to know, so i can find another way for paying for transportation
2026-05-05	An*****	Good app but not reliable. Purchase of bus tickets in Cluj has not been working for over 2 week, with no clear explaination of what the issue is or an estimate for when it will get fixed.
Good app but not reliable. Purchase of bus tickets in Cluj has not been working for over 2 week, with no clear explaination of what the issue is or an estimate for when it will get fixed.