Tunstall Assist

Tunstall Assist is an Android smartphone app for receiving and handling of alarms from the CareCom system. The app works both on local area network via WiFi or via a telecom provider’s network via GPRS, 4G or similar. The app switches between the different network connections depending on the phone’s location.

With the App, staff can handle alarms from residents or patients. The alarms are automatically displayed on the screen, after which the staff can either reject or accept the alarm. The app is always running in the background, and therefore alarms will always be received even if the phone is in sleep mode.

If the alarm is accepted, additional information about the resident will be displayed on the screen, e.g. alarm type, location of resident, health information of the resident. If the resident has equipment that can receive calls, the staff is able to call the resident via the alarm.

The app acts as an alarm trigger, being equipped with an alarm button on the app’s front page. If triggered, the alarm will automatically be sent to other members of staff with information about the alarm type and location.

The app also has a list of all active, rejected and accepted alarms, where staff can get further information about each alarm.