Reviews of TunnelBear VPN

By: TunnelBear, LLC App

List of user reviews and ratings for TunnelBear VPN

Total ratings

3.46 (Rating count: 325,388)

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Review summary

Reviews are mixed: some praise TunnelBear for location masking and business privacy, with mentions of being the 'best VPN'. However, many reviews focus on paywalls removing free country access, frequent connectivity issues, post-update breakages, Chromebook/device compatibility problems, and regional restrictions. Overall, it works for some users when functioning, but reliability and access limitations drive widespread dissatisfaction.

Pros

Location masking via country connections (e.g., Australia) for privacy and business use.
Positive perception in some reviews as a high-quality VPN (e.g., 'best VPN', 'I love it').
Protection of user location for business use.

Cons

Paywall removal / free access to country servers, forcing subscription for country options.
Frequent connectivity issues: cannot connect, servers blocked or unresponsive.
Post-update regressions: features removed or broken connectivity after updates.
Device compatibility issues: reported as unusable on Chromebook.
Geographic restrictions and regional blocks (e.g., unusable in Russia).

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User Reviews

Recent rating average: 2.50

All time rating average: 3.46

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54% (327)

Date	Author	Comment
2026-08-09	Au*****	dogshit vpn
dogshit vpn
2026-08-09	Sc*****	unbelievable
unbelievable
2026-08-08	Kn*****	couldn't use it at all. after sign up. whenever i click verify me on my email. it only shows bad gateway. no matter hoe many times or which gadget i use.
couldn't use it at all. after sign up. whenever i click verify me on my email. it only shows bad gateway. no matter hoe many times or which gadget i use.
2026-08-08	Ma*****	I love it...it's good vpn 😍😍😍😍😍😍😍
I love it...it's good vpn 😍😍😍😍😍😍😍
2026-08-08	ro*****	well it's not bloody working now for some reason .before that it was good
well it's not bloody working now for some reason .before that it was good
2026-08-08	Zi*****	Now it has become paid for a basic feature.
Now it has become paid for a basic feature.
2026-08-08	Mo*****	در ایران کار نمی‌کند وصل نمی‌شود
در ایران کار نمی‌کند وصل نمی‌شود
2026-08-08	ma*****	what a app
what a app
2026-08-08	Ra*****	Something happened to this app. I was using it for 2 years and now it says it cannot find my account. When I try to change the password it will not send me the email. It also won't let me open a new account to use my subscription code. Terrible!
Something happened to this app. I was using it for 2 years and now it says it cannot find my account. When I try to change the password it will not send me the email. It also won't let me open a new account to use my subscription code. Terrible!
2026-08-06	Co*****	Used to be amazing, but making it completely paid really sucks
Used to be amazing, but making it completely paid really sucks