Tata Motors Service Connect

Name: Tata Motors Service Connect
Rating: 2 (9061 reviews)
Author: Tata Motors Limited

By: Tata Motors Limited App

App for catering to the after market (Service) needs of existing customers.

This app was removed from Google Play Store on 2025-10-23

Overview

Removed

Downloads

1,031,276

Data as of 2025-10-23

Rating:

2.00

(9,061)

Version:

7.4

Last updated: 2024-10-08

Features & Capabilities

Tata Motors Service Connect is the official app designed specifically for Tata Motors passenger vehicle customers. It empowers users to easily connect with Tata Motors for all their aftermarket service requirements. With this app, vehicle owners can track and manage their service appointments, access tailored support, and stay informed about the maintenance needs related to their vehicles. \n\nThe app enhances customer engagement by providing a centralized platform to monitor and fulfill all post-purchase service and maintenance activities, ensuring a hassle-free ownership experience. Tata Motors Service Connect simplifies aftermarket processes, making vehicle care more convenient and personalized.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

7.4 Last updated: 2024-10-08

Email:

Pr*****@tatamotors.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2025-10-23

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Tata Motors Limited

Google Play Store

https://play.google.com/store/apps/details?id=com.ttl.customersocialapp

Email:

Pr*****@tatamotors.com

User Reviews

Users of Tata Motors Service Connect app frequently face multiple issues such as forced repeated logins without biometric support, unreliable service booking confirmations, crashes and slow performance, failure to upload documents, and missing service history data. While the app is designed to help users manage vehicle servicing and records, these persistent technical and integration problems severely hamper the experience, leading to widespread frustration.

Pros

Provides a platform to view vehicle service history and details
Allows users to book vehicle service appointments
Intended to facilitate communication between customers and service centers

Cons

Frequent login requirement; no persistent login or biometric authentication leading to repeated sign-ins
Service bookings made via the app are often not acknowledged by service centers causing confusion and wasted visits
Frequent app crashes, slow loading times, and freezing affecting usability
Issues with uploading documents like RC proofs and updating mobile numbers are common
Service history data often missing or disappearing from the app, showing incomplete or no information

Recent reviews

Not at all helpful. No clear information available. Harman system cannot be updated by service centre. So many excuses for same. Its better to install after market accessories.

Sa*****, 2025-01-27

Not able to upload car details by registration number.. was able to add using chesis number but then getting error that my mobile is not valid, though I am entering correct mobile number.. uploading RC also failing... Ready bad app with lots of bugs