Reviews of Circle - Groceries in minutes

By: Circle Company

List of user reviews and ratings for Circle - Groceries in minutes

Total ratings

4.19 (Rating count: 1,387)

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Review summary

Users praise the app for its fast delivery, ease of use, good shopping experience, and occasionally excellent customer service. However, many report frustrations with frequent order cancellations, especially when using discount codes, and inconsistent delivery availability warnings for certain areas. There are also common complaints about high prices, misleading offers, and poor customer support, leading to a mixed overall experience.

Pros

Fast delivery mentioned multiple times as a positive aspect.
Easy to use interface noted in several reviews.
Some users praised the customer service as excellent.
Users appreciated the shopping experience and daily offers.
App is considered fantastic and the best by some users.

Cons

Frequent complaints about order cancellations, especially relating to usage of discount codes.
Multiple reviews mention that the app shows delivery is unavailable for certain addresses, causing frustration.
High prices and perceived misleading offers or discounts were criticized.
Bad and unprofessional customer service experienced by many users.
Confusing and inconsistent delivery coverage leading to cancelled orders and poor user experience.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.19

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144% (13)

Date	Author	Comment
2025-02-03	Ta*****	This app, Circle, promised a convenient way to get delivered, but it turned into a frustrating and frankly bizarre experience. I placed an order, using a discount code that they sent me via WhatsApp, and my money was promptly taken. That's where the convenience ended. Instead of a delivery, I received a phone call from a shockingly rude customer service representative. They informed me my order was cancelled, citing my use of the discount code as the reason. They effectively took my money
This app, Circle, promised a convenient way to get delivered, but it turned into a frustrating and frankly bizarre experience. I placed an order, using a discount code that they sent me via WhatsApp, and my money was promptly taken. That's where the convenience ended. Instead of a delivery, I received a phone call from a shockingly rude customer service representative. They informed me my order was cancelled, citing my use of the discount code as the reason. They effectively took my money
2024-12-28	Sa*****	Very bad experience from the beginning they don't know how to dealing with customers.. even can't provide professional ways to deliver order as customer request
Very bad experience from the beginning they don't know how to dealing with customers.. even can't provide professional ways to deliver order as customer request