Trust Partner

TrusTerra Dealer App is a mobile-based field operations app created for authorized TrusTerra staff and partners who work in the electric vehicle (EV) segment. This app helps in easily onboarding new dealerships, verifying documents, booking appointments for FOS visits, carrying out vehicle inspections, and managing dealer-wise inventory – right from the mobile phone.
With this app,there is no need for manual paperwork or switching between tools. Everything is streamlined in one place, saving time and improving accuracy across operations. This app is strictly for internal use and can only be accessed by Trusterra-authorized users and partners with valid login credentials.

What This App Helps You Do?
The TrusTerra Dealer App is specially designed to make the day-to-day work of field executives, sales operations staff, and regional managers more efficient and hassle-free. Whether you’re onboarding a new EV dealer, verifying their business and personal documents, or capturing vehicle details during a site visit – this app brings all these workflows into a single mobile platform. No more handling paper forms or juggling multiple tools. Everything – from KYC collection and appointment scheduling to inspection checklists and follow-ups – is managed digitally and securely through the app.
Once data is collected on-site, it is automatically synced in real time with the central system, ensuring that the sales and support teams at the backend always have the latest updates. This seamless flow not only reduces manual errors but also speeds up decision-making. By providing live visibility into dealer status, appointment history, and stock availability, the app ensures that every step in the dealer onboarding and activation journey is tracked, transparent, and well-coordinated across teams.
Key Features & Functionalities

1. Dealer Onboarding and KYC Verification
• Add new dealer applications with automatic checks for missing or incorrect details
• Capture and upload KYC documents like PAN, Aadhaar, GST, bank passbook, and trade license
• Verify dealer’s contact info, exact GPS location, and registration details
• Detect duplicate entries based on phone number or business name before submission
2. Appointment and Field Visit Scheduling
• Book FOS (Field Officer Support) visits to dealer locations
• Schedule calls for onboarding discussions or vehicle inspections
• Update or reschedule visits based on dealer availability
• Get notifications and reminders for upcoming appointments
3. Vehicle Inspection and Status Update
• Take photos and note down details of electric vehicles present at the dealer site
• Mark whether the vehicles are ready for test drives or need attention
• Confirm vehicle condition and sync the data directly to the central system after inspection approval
4. Inventory Management for Dealers
• Quickly view dealer-wise stock details including vehicle models, colour variants, and quantities
• Add, update, or remove inventory entries as per current status
• Raise new stock requests or mark items as delivered or returned
5. Role-Based Access Control
• Different roles for Field Agents, Sales Operations staff, and Regional Managers
• Data visibility controlled based on region, territory, or dealer cluster
• Ensures data privacy and allows focused access as per job role
6. Who Can Use This App?
This app is specially designed for:
• Electric vehicle dealer onboarding teams
• Dealer managers and back-office support staff

7. App Permissions Required
To function smoothly, this app needs:
• Camera & Storage Access – To take and upload documents and inspection photos
• Location Access – To confirm field visit locations and dealer site GPS
• Internet Access – For syncing data, sending alert, and fetching dealer updates

🚫 Internal Use Only
Please note: This app is only for official use by TrusTerra-authorized users. Dealers and field teams must have valid login credentials to access app. It is not meant for public download or usage.